Jacob Kohl Email & Phone Number

Fargo, ND

West Fargo, North Dakota, United States

Conduct regular 1:1 meetings to mentor and support team members.Efficiently manage resource scheduling and team time-off requests using shared Outlook Calendars and HCM software.Guide team members in achieving their professional career goals using organizational resources.Engage in the RRE (Roles, Responsibilities, and Expectations) and 360 Review process.

West Fargo, North Dakota

Managed several RTLS implementation and expansion projects as the technical resource, including installs/upgrades, consulting/configuration, UAT/Go Live support, and designing technical architecture requirements.Proposed, wrote, and maintained automations for standard tasks using PowerShell, batch files, and other scripting technologies which increased the.

Fargo, North Dakota Area

Deploy and configure the Intelligent InSites Platform and Integrations in customer environmentsFocus on application relationship with SQL Server to understand how data is written to the database and extract specific pieces of information to provide more customized views not available from the application reporting stack Escalate product issues to the.

Fargo, North Dakota Area

Ensured high release quality software by designing, writing, and executing manual UI test casesImproved test regression throughput by writing hundreds of API test cases to cover use cases and general functionalityEngaged with Product Management and Technical Services Teams to deliver new product features, including requirements review, testing strategy.

Online

Founded and organized the Rival StarCraft II League (RSL), a grassroots tournament structure aimed at fostering semi-professional StarCraft II talent on their way to the premier WCS Circuit.Raised RSL tournament funds through small sponsorships and small-donors.Produced, directed, and streamed Live Twitch Streams of the RSL to consistent.

Fargo, North Dakota

Prepare new engineers by providing in depth product training and procedures Support SharePoint Online service for Enterprise and Premier customers Manage multiple international cases simultaneously through email and voice communication

Moorhead, MN

Assisted faculty and students to resolve issues concerning phones, computers, and other technological devicesAnswered phone calls, emails, and walk-in questions with polite and good mannered communicationGuided and train new employees to fit the professional image maintained by the department

Moorhead, MN

Supervised up to 20 students at a time, ensuring meal service to hundreds of students in a timely manner with food quality up to professional standardsOversaw the execution of catering events from small refreshment breaks to large size picnicsMaintained the campus convenience storeDirected students at concession stands during sports eventsAssessed worker.