Jacob Klink Email & Phone Number

Brooklyn, New York, United States

Develop and implement B2B digital marketing initiatives including digital experience enhancements and automations.

Brooklyn, New York, United States

B2B small and medium digital marketing for FedEx Small Business Grants and other programs

Brooklyn, New York, United States

Developed strategy and roadmap for launching and scaling social enterprises within the North Lawndale neighborhood of Chicago with an emphasis on addressing racial equity through transportation, workforce development, and equitable ownership in emerging business opportunities.

Los Angeles, California, United States

Allowed prioritization of automated marketing campaigns by conducting gap analysis of and roadmapping enterprise data architecture and enablement for integration with Salesforce Marketing Cloud.

Charlotte, North Carolina, United States

Seattle, Washington, United States

Chengdu, Sichuan, China

▶ Tour pricing, planning, and scheduling.▶ Client communications, proposals, and invoicing.▶ Managed guides, drivers, and coordinated with independent partners.▶ On-the-fly plan adjustments and execution.▶ Crisis management, emergency preparations & handling.

Chengdu, Sichuan, China

▶ Product R&D, prototyping and development. 2 years research dedicated to understanding bamboo and bamboo treatment, epoxy resins, substrates, construction methods and finishing. Developed bamboo studio tooled to complete all areas of production, from heat treatment of raw materials, jigging, ventilated finishing room and a professional paint facility.▶ Launched boutique D2C bamboo bicycle sales platform using WooCommmerce & Wordpress. Created all branding materials including logo, typography, site layout, photography and graphic design.▶ Pricing including FOB and international express freight to USA, Europe, Australia, South America and Africa. Performed risk analysis to avoid hidden costs on business and client end, including familiarizing with country-specific customs, import requirements and quality control certifications.▶ Developed rich content to publish as part of marketing campaign, including stories of local vendors, bamboo material applications and Source's unique product offerings and projects.▶ Used Instagram, Facebook, and Google analytics to gauge content success, shape marketing voice and campaigns.

Chengdu, Sichuan, China

▶ Developed bicycle brand and product line, selling customized bikes D2C. Managed and delivered over 500 unique client projects, B2B, B2C and wholesale with near perfect client satisfaction. In addition to sales, shop offered repair services for remote clients, in-store visits as well as annual B2B bicycle fleet maintenance contracts.▶ Systematized planning and creation of bilingual content for publishing on company blog, WeChat, Weibo, Mailchimp & Facebook, reaching over 5000 unique followers.▶ Lean start up methodology focused on sales and social media content analytics to adapt product offerings and marketing campaigns to maximize ROI.▶ Developed and implemented custom CRM system to track customer trends and modify customer experience accordingly. CRM system included PMS to track project progress, client communications and provide stakeholder oversight.▶ Launched membership platform to secure repeat business, with 90% sign up rate of new customers from inception.▶ Staffed and managed agile team of six Chinese employees. CMS, CRM & PMS systems and processes adapted for dual language purposes.▶ Leveraged non-endemic media channels, including TEDx, Pecha Kucha, and UN Global Citizen festival, to fortify brand recognition within market.▶ Coordinated over 300 unique events, rides, and workshops. Engaged in collaborations to bolster brand reach. Leveraged events for strategic partnerships, creating pricing structure for partners for event marketing purposes.▶ Managed all graphic design and templating for social media campaigns using Illustrator, Photoshop and Lightroom.

▶ Taught ESL.▶ IELTS and TOEFL exam preparations. ▶ Coordinated school events organization and extracurricular activities including sports.

Tongliao, Inner Mongolia, China

▶ Taught ESL to first, second, third & fourth year students.▶ Responsible for adapting curriculum for Chinese & Mongolian language speakers.▶ Curriculum development for foreign languages department.▶ Acting language consultant for varying university departments.

Master Of Business Administration - Mba, Marketing | Strategy | Entrepreneurship

Bachelor Of Arts (Ba), History

Education record

Studied spoken and written Chinese. Examined one on one Chinese culture.