• Implemented the Google Doubleclick Digital Marketing solution within fulfillment, including trainings, documentation, and workflow development.• Utilizes the entirely of the Google DoubleClick platform to track audiences and attribution.• QA campaign accounts across a variety of digital marketing solutions.• Manages both in-house and third-party ad tagging campaigns from planning to implementation and maintenance to reporting complicated metrics such as verification and viewability.• Uses comprehensive knowledge of all digital ad products and fulfillment processes to effectively launch and maintain campaigns that achieve advertiser goals and KPIs.• Detailed knowledge of both internal and outsourced digital fulfillment requirements and workflow.• Liaison and single-point-of-contact between the markets and fulfillment providers for all digital fulfillment inquiries and issues.• Checks inventory in the pre-sale process as needed to ensure availability prior to order processing. • Reviews all orders to ensure proper documentation is supplied and secures any missing data from the digital sales team prior to handing off to the fulfillment team.• Approves and/or escalates any orders that are exceptions to the standardized product catalog and SLAs.• Launches fulfillment tasks for each order and sends required data to both internal and outsourced fulfillment providers.• Holds fulfillment providers accountable for SLA delivery and escalates issues as needed.• Monitors fulfillment status to ensure campaigns deliver desired results and makes recommendations to optimize delivery if needed.• Reviews campaign performance and makes every effort to ensure client satisfaction and retention.• Provides consistent feedback to fulfillment providers to facilitate continuous improvement in the quality of service and campaign results.• Works with CMG training and support services to educate them on fulfillment best practices to ensure markets are properly trained.

• Implement and create ad tags for client’s online media campaigns through the agency’s third party ad server and work with websites to ensure that they are implemented and collecting data properly• Provide technical expertise to identify and resolve any issues with campaign tracking, DoubleClick tags, QA and/or reporting• Work closely with account teams & analysts to ensure that campaigns are setup properly ensuring that client expectations and campaign goals are met• Troubleshoot technical issues, including malfunctioning tags, ad creative, click-through URLs, and landing pages, etc.• Work with creative team, account team and/or client to ensure creative standards are met• QA to ensure all launched campaigns continue to serve correctly for the scheduled time period• Maintain and build relationships with outside vendors, including but not limited to applicant tracking systems, 3rd party ad serving vendors and media vendors as well as TMP team members

• Act as the primary point of contact for my clients; escalate, track and solve client issues• Develop and maintain strong active relationships with key client stakeholders• Manage and oversees client’s job posting requests in print and interactive media• Work as a member of an account team to identify client needs and address them with strategic recommendation of digital products and services• Identify opportunities for performance improvement.• Work as part of an interdisciplinary team of agency professionals including production, creative, media, finance and billing• Work with Account Directors, Business Development and proposal team to aid in answering inquiries from potential clients• Provide client reporting on an as-needed basis• Develop project estimates & plans• Ad placement raising media orders, contacting media• Assist with creation of project scopes and proposals• Develop and maintain critical issues documents.• Conduct project status meetings• Prepare billing and forecast incomes• Work with Copywriters, Art Directors, Developers and Media team to fulfill client requests and expectations including writing copy for radio scripts, ads, billboards, etc• Provide Clients with all production schedules and critical milestones

• Generate production drawings for architectural signs and architectural elements on buildings and residential areas.• Work with major clients including Coca-Cola, Chick-Fil-A, and Six Flags. • Plan sign schedules and designs from architect’s renderings.• Met with clients and sales reps on site for on-the-fly designs for their specifications.• Under strict deadlines work with clients and project managers in order to have an accurate and speedy turnaround time on projects.• Manage and assist design direction and goals with project managers and sales reps.

• Generate artwork and production drawings for fabrication of interior grade signage• Follow all standard ADA rules and requirements for all eligible buildings, including: Code 2 Braille translations, ADA spacing and layout requirements, rules for correct usage of raised characters, ADA acceptable fonts, etc.• Generate templates for photopolymer signage for exterior applications• Plot stud locations and create router files for dimensional letters for use on large format aluminum and acrylic routers as well as laser cutters. • Print paper mounting templates and stud mounting templates for signs and dimensional letters• Draw evacuation maps with egress routes from blueprints and architect’s building plans utilizing clean and easily readable lines for ease of quickly reading in an emergency. Maps also contain locations of fire extinguishers, pull-stations, fire hoses, etc. to follow all standard fire marshal codes• Create directory maps for ease of reading and navigation but also to follow all color and sign standards of the clients to make an attractive and easily navigable map• Maintain precise color standards for all clients utilizing the Pantone matching system through a large format digital printer to make sure all digital product was consistent with any existing signage• Cut Rubylith sheets and vinyl decals with plotting device

• Create production drawings for three-dimensional architectural signs.• Utilize CorelDraw to plan and create orders for construction in a variety of materials, including: vinyl, aluminum, steel, concrete, and wood.• Utilize Corel Photopaint and Adobe Photoshop in order to illustrate how final sign designs appear in a three-dimensional space in the real world.• Plan drawings with precise measurements in order to assure vinyl plotter, aluminum router, and illumination team’s output all fit together with less than a ⅛” margin of error.• Create and plan message schedules for a variety of sign types and plot sign distribution on site plans.• Utilize SignComp commercial and architectural Series systems for post and panel signs.• Create and plan specifications for illuminated channel letter systems for mounting on exterior building facades.• Create and plan bronze molded plaques and flat-cut aluminum letters and other miscellaneous signage systems.

• Magazine layout, processed photos and designed ads for PRICK and RUCKUS magazines.• Utilized the Adobe Creative Suite to process photos and design ads for print and web.• Worked in Adobe Indesign to setup layout for magazines.• Performed under strict deadlines each month.• Maintained Myspace and other social networking sites for magazines.

• Maintained extensive CCTV camera system in order to reduce potential theft.• Completed safety and alarm tests.• Conduct routine inspections of the facility to maintain physical security and protection of assets. • Enforce company standards as they relate to security and safety procedures.• Participate in the training of new hire associates in matters of asset protection.• Ensure physical security by checking all outgoing merchandise to see it was properly paid for.• Participated in the store's loss prevention and safety programs. • Created literature for employees to be able to review the store’s shrink trends and goals.

• Assisted users in a variety of technical problems in the Microsoft Office Suite, Interwoven Desksite Document Manager, iManage and other Law Firm software.• Hardware support including replacement of drives, cables, managing thousands of CDs in a database.• Utilized IQ Track ticketing system assigning problems outside of my skill set to other members of the I.T. support infrastructure.• Input data into MS Access Databases for use in filing important litigation data.• Assisted in creating and maintaining an extensive knowledge base.• Maintained HTML website for firm.• User accounts control – maintaining accounts and passwords.