Jacob Lance

Jacob Lance Email and Phone Number

Field Operations Manager at Cox Communications @ Cox Communications
atlanta, georgia, united states
Jacob Lance's Location
Oklahoma City, Oklahoma, United States, United States
Jacob Lance's Contact Details
About Jacob Lance

20+ years of experience in the Telecommunications industry ranging from front line support up to managing leaders. I have had the pleasure of providing leadership support in both a Call Center environment as well as in a Field Operations setting which has broadened greatly my understanding of the technical aspects as well as the customer experience.Lead from the rear and watch your flock flourish. Specialties: Field Operations Management, Call Center Quality Management, Call Center Operations, Telecommunication Installation and Support. Supervisory/Leadership, DMAIC/LEAN/Six Sigma, Process Improvement/Analytics

Jacob Lance's Current Company Details
Cox Communications

Cox Communications

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Field Operations Manager at Cox Communications
atlanta, georgia, united states
Website:
cox.com
Employees:
14312
Jacob Lance Work Experience Details
  • Cox Communications
    Field Operations Manager
    Cox Communications Jul 2015 - Present
    Oklahoma City, Oklahoma, United States
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  • Cox Communications
    Field Service Supervisor
    Cox Communications Sep 2007 - Jul 2015
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  • Cox Communications
    Technical Quality Manager
    Cox Communications Aug 2005 - Aug 2007
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  • Cox Communications
    Technical Support Supervisor
    Cox Communications Jan 1998 - Aug 2005
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Jacob Lance Skills

Telecommunications Call Centers Troubleshooting Leadership Management Broadband Team Leadership Supervisory Skills Technical Support Vendor Management Customer Experience Voip Customer Retention Telephony Cabling Technical Leadership Project Management Field Operations Docsis Call Center High Speed Data Cisco Voip Military Operations People Management

Jacob Lance Education Details

Frequently Asked Questions about Jacob Lance

What company does Jacob Lance work for?

Jacob Lance works for Cox Communications

What is Jacob Lance's role at the current company?

Jacob Lance's current role is Field Operations Manager at Cox Communications.

What is Jacob Lance's email address?

Jacob Lance's email address is ja****@****hoo.com

What is Jacob Lance's direct phone number?

Jacob Lance's direct phone number is +140582*****

What schools did Jacob Lance attend?

Jacob Lance attended Oklahoma State University-Oklahoma City, Rose State College.

What are some of Jacob Lance's interests?

Jacob Lance has interest in Family, Sports, Technology, Friends.

What skills is Jacob Lance known for?

Jacob Lance has skills like Telecommunications, Call Centers, Troubleshooting, Leadership, Management, Broadband, Team Leadership, Supervisory Skills, Technical Support, Vendor Management, Customer Experience, Voip.

Who are Jacob Lance's colleagues?

Jacob Lance's colleagues are Curt Wagner, Katez Marshall, Portia Holley, Candace Warren, Joseph Drigon, Crystal Tromba, Shirley Zheng.

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    gmail.com, tmp.com, coxmediagroup.com

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