• Collaborated with up to 15 coworkers to provide an excellent customer experience• Processed high volumes of customer orders and handled cash transactions accurately• Resolved customer dissatisfaction promptly, ensuring customer retention and satisfaction

• Prepared federal (1065) and state (565) tax returns, ensuring compliance with tax regulations• Developed templates for debt confirmations and digitized financial statements for streamlined processing• Analyzed post-merger balance sheets to determine individual company contributions and identified discrepancies in inventory statements and general ledgers

• Handled cash payments and ensured accurate register balances• Consulted customers on new products to increase sales

• Trained, directed, and guided new employees to uphold store standards• Scheduled and assigned tasks to team members for smooth store operation• Monitored inventory levels of over 50 items and performed regular stock checks