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Results-focused Business Manager with 10 years of experience rotating between operational and sales-focused roles at a large US Corporation. Established a proven record of growing the business, cutting costs and leaving the role more influential than when I started due to my willingness and focus to work cross-functionally. Supported many channels including Big Box, Independent Retail, Direct and Indirect Contract, E-Commerce platforms and large-scale distributors.
Whirlpool Corporation
View- Website:
- whirlpoolcorp.com
- Employees:
- 45041
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Sr Manager Ecommerce - KitchenaidWhirlpool CorporationSaint Joseph, Mi, Us
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Sr Manager Ecommerce - D2CWhirlpool Corporation Jul 2024 - PresentAccountable for the P&L ($100M+) targets of the D2C KitchenAid Small Appliance business, and theoverall channel and commercial merchandising strategy and execution. This includesestablishing go to market strategies for our branded website (KitchenAid.com), closedcommunity website (Whirlpool InsidePass), and Marketplaces. Additional ownership over the following areas: Operations and forecasts, Product Ownership of site, Customer Conversion, channel strategy, category management. Shared ownership across the ecommerce disciplines (SEO, Paid Media, CRM, Content and Site Experiences)
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Ecommerce Merchandising ManagerWhirlpool Corporation Feb 2022 - Jul 2024
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Nar Automation Project ManagerWhirlpool Corporation Jan 2020 - Feb 2022Benton Harbor, Michigan, United StatesBusiness Product Owner tasked with implementing Anaplan and Automation across our Sales Ops Organization for both pricing and promotional activity. The success of this project is going to reduce the amount of steps in each individual process by over 50%, and we have seen an even larger percentage reduction in hours spent completing manual work. This project is giving time back to our sales force to focus on the activities that drive revenue. The automation and roll out of Anaplan is also increasing our accuracy which saves time and money for our process partners (Finance, Sales Strategy, Merchandising, etc.) My role as product owner is to ensure we are delivering the right tool to our process partners, and to make sure the change management necessary for this to be a smooth and positive transition is in place.
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Ferguson Strategy And Operations ManagerWhirlpool Corporation Mar 2018 - Dec 2019Newport News, VaResponsible for managing sales and operational strategy with one of Whirlpool's largest accounts, Ferguson. This includes, but is not limited to, building and managing a CPFR Forecasting process, logistical/transportation strategy decisions and everyday operational issues, pricing and promotions, nationwide strategies for 200-person sales organization and collaborating with internal process partners such as finance, merchandising, supply chain, etc. to help grow and manage our business. Gained valuable leadership experience in the online space by implementing an E-Commerce Strategy with the Ferguson site Build.com and growing our business on this platform >20% year over year.
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Market Account ExecutiveWhirlpool Corporation Jan 2016 - Jan 2018Boston, MassachusettsGrowing both Contract and Independent Retail Whirlpool Corp. sales for the state of Massachusetts and New Hampshire. Working directly with and managing retail accounts along with growing our contract sales in fields including, but not limited to Single Family, Multi-Family, National Builder, Modular, and through contacts with general contractors, developers, owners, etc.
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Pmr Business AnalystWhirlpool Corporation Nov 2014 - Jan 2016St. Joseph, MichiganDay to Day responsibilities include planning, executing, reporting, and program analysis for Co-op Advertising, Spiff (To sales associates), Instant Rebate, and Sell-Thru Support programs. This involves working with the various teams involved (PMR, Sales, Finance, and vendor) to successfully manage, from start to finish, the programs listed above for both Whirlpool Portfolio and Jenn-Air Brands. During my time in this role I was given the opportunity to participate and complete a 16-week Dale Carnergie Leadership and Relationship Building Course.Campus Recruiting Lead for Michigan State University. During the summer of 2015 I was able to work very closely in the management and development of a summer intern.Real Whirled Alumni Leadership Team Member. This is an alumni leadership that represents a network that has successfully trained over 50 classes of future Whirlpool Leaders.
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Sales Development RepresentativeWhirlpool Corporation May 2013 - Nov 2014Richmond, Virginia AreaParticipated and Completed Whirlpool's Real Whirled Sales Training Program (May 2013 - Aug 2013)Responsible for managing, training, transitioning, and working as single point of contact for 45+ accounts that generated over $47 Million total sales in 2013. These accounts include Lowe's, Sears, Home Depot, and several Key Accounts. Increased the Richmond territory from a negative 2% decrease in 2013 to 9.5% (>$2.5 million) YTD increase in 2014Attained leadership roles as Big Box Account Team Leads. In this role I acted as the liaison between national channel sales execution teams and the Atlantic Coast Territory. Tasks include price sharing, promotional direction, best practices, bi-weekly presentations, etc.Additionally selected as a Subject Matter Expert and worked on a time management project to be used in multiple sales training programs.
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Inside Sales Representative (Internship)Entertainment Cruises Inc. May 2012 - Aug 2012Chicago, IlGenerated $43,750.00 in Total Revenue, up sell percentage of 11%, and an incoming call conversion rate of 37% Specialized in Group Sales and Corporate Accounts -
Safety SupervisorAirgas May 2011 - Aug 2011Williston, NdSafety Supervision Lead on drilling rigs, blowouts, oil spills, etc. Designed and implemented on-site Safety and Rescue Operations with 100% successrate in relation to injuries/fatalities Oversaw product management, development, and replacementInstructed High Angle Ropes, Confined Space, and H2S Safety Certification Classes
Jacob Nickerson Skills
Jacob Nickerson Education Details
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Economics
Frequently Asked Questions about Jacob Nickerson
What company does Jacob Nickerson work for?
Jacob Nickerson works for Whirlpool Corporation
What is Jacob Nickerson's role at the current company?
Jacob Nickerson's current role is Sr Manager Ecommerce - KitchenAid.
What is Jacob Nickerson's email address?
Jacob Nickerson's email address is ja****@****orp.com
What is Jacob Nickerson's direct phone number?
Jacob Nickerson's direct phone number is (269) 923*****
What schools did Jacob Nickerson attend?
Jacob Nickerson attended Michigan State University.
What are some of Jacob Nickerson's interests?
Jacob Nickerson has interest in Family, Children, Education, Golf, The Outdoors, Health, Hockey, Animal Welfare, Friends.
What skills is Jacob Nickerson known for?
Jacob Nickerson has skills like Sales Management, Sales Operations, Forecasting, Competitive Analysis, Sales, Trade Marketing, Account Management, Fmcg, Cross Functional Team Leadership, Product Marketing, Pricing, Key Account Management.
Who are Jacob Nickerson's colleagues?
Jacob Nickerson's colleagues are Garry Cross, Mary Beth Parton, K. Spaulding, Manthan Narnaware, Casey Gill, Nikita Kamble, James Guarino.
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Jacob Nickerson
Aspiring C++ Software Developer | Post Baccalaureate Student At The University Of Florida | Dedicated To Writing Maintainable CodeVenice, Fl
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