Jacob Painter Email & Phone Number

Summary• Enhance capabilities in key competitive areas.• Partner with experts to increase innovation.• Increase the ability to focus on core competencies.• Improve service quality.• Reduce costs.• Speed time to market.You should use Universe as an outsourcing partner If you looking to:• Improve performance whilst increasing profitability.• Enhance the way your business works.• Achieve rapid, sustainable improvements in enterprise-level performance.• Drive costs down whilst increasing scale and efficienciesSpecialties: Business Telecommunications, ROI, Cost Savings, Business Continuity, Marketing, Financial Performance, Sales Maximisation, Profit Improvement, Mutual Vision Stratagies, New Business Development, Account Management, Recruitment Management, Campaign Management, Search and Selection, Sales Training, Business Tenders/Proposals for new Clients/Projects, Sales Presentations/Pitching

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  Business Delivery Director

  Universe Outsourcing Limited

  Jan 2010 - Present

  Universe believes outsourcing isn’t about what you can subtract from a business, it’s about what you can add. A partner completely synchronised with your overall business objectives. Our outsourcing solutions deliver excellence and offers scalability on what you can do on your own, which gives you a competitive edge. Whilst Universe is a relatively new name to the BPO market, the people behind are anything but, drawing on insights derived from more than 100 outsourcing engagements- Universe helps companies make money, not merely save it.We work in partnership alongside your business…. A Parallel Universe.Universe Outsourcing Ltd was created as an outsourcing service provider should enable clients to out-deliver on business processes by superior execution of contact communications management, underpinned with integrity, reliability and world class customer service you can trust! - Therefore we have developed a completely transparent cost model that delivers high performance and ethical business practices built on results and commitment.Leveraging our fixed-cost-per-customer deal we convert substantial Marketing, Sales, and Service costs to a scalable variable model that is built to our clients specification and budget. We don’t sell data lists, phones lines, broadband, software or telephone numbers we ONLY focus on inbound/outbound customer campaigns and we believe we have developed the definitive version of it. Clients can trust us to play an important role in their organisation’s future success:1. You’re hiring a partner, not just a provider.2. It’s more than a contract, it’s a business relationship and mutual vision built on results and trust.3. It’s not just about reducing costs, it’s about improving business to enable companies to reach their objectives, performance, profitability and competitiveness.