Jacob Paz Email and Phone Number

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimizecustomer service issues by verifying mealsCreated orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaintsMaintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensersCollected credit card, cash and gift certificate payments from customers and made proper change for cash transactionsMonitored guests for intoxication and immediately reported concerns to managementWorked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customersKept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergiesUpsold high-profit items such as appetizers and mixed drinks to enhance sales numbers