Jacob Phillips is a VP Member Experience at Canvas Credit Union. He possess expertise in banking, consumer lending, credit, loans, call centers and 16 more skills. Colleagues describe him as "I had the pleasure of working closely with Jacob at Public Service Credit Union, manager of the credit union's full-service contact center. Jacob is a very hands-on manager, which can be observed on any given day. From fielding employee questions, to taking escalation calls from members, and even donning a headset to take calls on busy days; Jacob is an absolute asset to Public Service CU and the members they serve. Not only is Jacob the contact center's go-to guy, but he is also the one sought out by employees in other departments. His wealth of knowledge, coupled with immense contributions, have spawned countless improvements, not only in the contact center, but credit union wide. While others simply sit back and do the job at hand, Jacob is the one thinking of bigger and better things ahead, both for his department and for Public Service Credit Union!"