Jacob Phillips Email & Phone Number

Milton Keynes, England, United Kingdom

Huntingdon, England, United Kingdom

Incident Resolution Leadership• Conducted root cause analysis on over 8 critical issues, swiftly identifying bugs and implementing solutions for production deployment within a 24-hour timeframe, ensuring minimal disruption to operations and enhancing overall system reliability.Technology Migration Management• Translated 3 AWS Lambda functions from Python to C#/.NET 6 due to deprecated security support, seamlessly transitioning and deploying them utilizing Azure DevOps for AWS… Show more Incident Resolution Leadership• Conducted root cause analysis on over 8 critical issues, swiftly identifying bugs and implementing solutions for production deployment within a 24-hour timeframe, ensuring minimal disruption to operations and enhancing overall system reliability.Technology Migration Management• Translated 3 AWS Lambda functions from Python to C#/.NET 6 due to deprecated security support, seamlessly transitioning and deploying them utilizing Azure DevOps for AWS infrastructure, ensuring continued functionality and adherence to security standards.Development Environment Optimization• Established a robust Development Environment leveraging AWS EC2 instances, enhancing the software development lifecycle by streamlining testing procedures and optimizing application maintenance processes.Service Migration Implementation• Implemented migration from the legacy email notification service to Twilio's SendGrid for two products, significantly accelerating email delivery to customers and achieving cost savings for the business.Production Deployment Coordination• Served as the primary focal point for orchestrating production release deployments for my team utilizing AWS, ensuring seamless and efficient delivery of software updates to meet project deadlines and operational requirements.Documentation Strategy Enhancement• Enhanced code documentation by systematically documenting previously undocumented processes and procedures, fostering greater clarity, efficiency, and knowledge sharing within the development team. Show less

Raf Mildenhall, England, United Kingdom

Hostage Rescue Mission• Led a successful high-stakes hostage rescue mission in Africa, covering 3,000 miles with a team of four combat aircraft.• Resulted in the liberation of a US civilian and elimination of 6 enemy combatants—the longest-distance nighttime hostage rescue in US military history.Gearbox Malfunction Resolution• Successfully resolved a critical gearbox malfunction and restored full functionality, resulting in the replacement of a faulty sensor and erasure of… Show more Hostage Rescue Mission• Led a successful high-stakes hostage rescue mission in Africa, covering 3,000 miles with a team of four combat aircraft.• Resulted in the liberation of a US civilian and elimination of 6 enemy combatants—the longest-distance nighttime hostage rescue in US military history.Gearbox Malfunction Resolution• Successfully resolved a critical gearbox malfunction and restored full functionality, resulting in the replacement of a faulty sensor and erasure of $2M in potential losses.• Completed the task in only 96 man-hours, earning the prestigious '21 General Leo Marquez Award for the team. Demonstrated exceptional technical expertise, problem-solving abilities, and attention to detail in the execution of the task.Software Fault Correction• Led a high-performing team to correct a critical software fault causing navigation system failures in an impressive 2 hours.• Contributed to a record-breaking 72% 12-hour repair rate in October within the Air Force Special Operations Command.Aircraft Flight Data Management• Accountable for managing all Aircraft Flight Data for a $1.1B fleet of CV-22B Osprey Tilt-rotor Aircraft.• Ensured accurate recording and input of mission data for 658 sorties and 2.3K flight hours. Show less

Bachelor Of Science - Bs, Computer Science

Computer Software Engineering

Bachelor Of Arts - Ba, New Media And Animation