Jacob Reeves Email & Phone Number

Los Angeles, Ca, Us

Irvine, Ca, Us

Irvine, Ca, Us

Led a team of program managers focused on designing, executing, and optimizing Rivian's supply chain for Service Parts, Remanufacturing, Charging Products, Accessories, and Rivian's Gear Shop. Delivered network optimization through analytics and visualizations, combining data across case management, inventory, and transportation systems to realize $6M+ in annual savings within logistics and warehousing. Developed and executed global distribution strategy roadmap, including international market expansions of service and accessories distribution into Canada and Europe.

Irvine, Ca, Us

Led a cross functional team to launch North America parts distribution network in 1 year, including development and integration of warehouse and transportation management systems across 2 distribution centers. Responsible for $10M+ transportation budget, logistics carrier selection and onboarding, KPI reporting (fill rate and order to delivery), and network optimization projects driving over $2M in savings.Developed strategy, process, and technology roadmap for distribution of Vehicle Service Parts, Charging Products, and Accessories including Omnichannel E-Commerce.

Carlsbad, Ca, Us

Strategy leader for sustaining program management on Viasat commercial programs. Managed team of 3 direct reports and 30+ cross functional employees focused on product reliability, reverse logistics, spares management, component repairs, and customer success after system installation. P&L leadership for aftermarket business that doubled revenue to $25+ million in 1 year, with key responsibilities including spare parts planning, component repair and logistics budget, and headcount planning. Operations lead on Go-to-Market team focused on global expansion strategy. Developed operations playbook for scaling people, process, and technology as the commercial business segment expanded operations in Latin America and Europe.

Carlsbad, Ca, Us

Responsible for sustaining support of inflight connectivity and entertainment system on a $500 million program with 600+ commercial aircraft in service. Included ownership over product reliability, spares availability, component repair and logistics budget, and KPI reporting to executive leadership. Managed $15 million of service inventory spread across global distribution centers and airline locations, and provided finance & accounting teams with direct support in the development of spares capitalization standards.Led project to outsource component repairs to contract manufacturers with key deliverables including end to end process definition, test equipment purchasing and deployment, FAA repair station certification at contract manufacturer site, and implementation of firm fixed pricing for repairs. Project resulted in annual savings of $1.5 million and allowed for original repair site to be repurposed for R&D programs. Executed a logistics and repair management agreement with AAR, the largest aviation maintenance and repair organization in North America, to scale business processes and reporting capabilities. Led EDI integration project with AAR that automated hundreds of monthly shipping transactions, standardized hardware returns across all aviation customers, and reduced logistics FTE support required by ~ 25%.Led integration of work order management system and Jira to create automated dashboards for hardware removals, failure investigations, and network optimization opportunities.

Carlsbad, Ca, Us

Led cross-functional team of 10+ employees to meet contractual requirements for material availability and component reliability on a telecommunications program valued at $300 million.Executed multiple optimization projects including re-negotiation of service & support contracts, integration of field service and inventory systems, and product reliability improvements driving $1 million in annual savings. Managed $10+ million of service parts inventory located at distribution centers in Europe, Australia, and the United States.

Carlsbad, Ca, Us

Responsible for return order authorizations, reverse logistics and component repairs of telecommunications equipment located in North America, Europe, and Australia. Reduced component repair turnaround time by 23% by optimizing reverse logistics process for defective parts. Opened a third-party logistics center in western Australia to meet 99% material availability requirement for critical satellite communications infrastructure.

San Luis Obispo, Ca, Us

Built positive relationships with Cal Poly San Luis Obispo alumni and parents of current students. Fund-raised for various Cal Poly departments, events, and clubs.

Rosemead, Ca, Us

Worked with the major projects organization to ensure projects remained on schedule and under budget. Assigned resource full time equivalents to numerous projects in different life cycle phases, and developed an automated database-driven report that facilitates tracking of critical project milestones.

San Luis Obispo, Ca, Us

Managed a lab in the College of Agriculture. Responsibilities included assisting students with advanced issues in Access/Excel and maintenance on all computers, printers, and scanners in the lab.

Bachelor Of Science - Bs, Industrial Engineering

Certificate In Logistics Management, Complete

Certificate In Antenna Concepts, Complete