For my 3rd year of my university course I undertook industry experience. Having worked within a small team I was able to self-motivate, self-manage and perform day-to-day tasks to the highest standard, with proven success records from projects I have implemented, ensuring that JET PRESS had the best Marketing strategies possible during my time with them.Some achievements during my time:• Responsible for an Increased call-to-actions by 400%, driving engagement from 20 to over 100 per month.• Developed and executed comprehensive marketing strategies, enhancing brand visibility and competitive advantage.• Mastered industry-standard marketing tools, including Photoshop, InDesign, Illustrator, Lightroom, and other Adobe Suite applications.• Gained proficiency in the HubSpot CRM system, optimizing customer relationship management processes.

During my tenure at Currys, I honed my sales expertise and customer service skillset, making significant contributions to the store's success in the computing department. My key achievements include:• Enhanced Sales Performance: Consistently exceeded sales targets by leveraging in-depth product knowledge and understanding of customer needs, driving increased revenue for the store.• Expert Product Knowledge: Specialized in selling a wide range of computing technology, from laptops to smartwatches, providing tailored advice and recommendations that ensured customer satisfaction and repeat business.• Customer-Centric Approach: Developed strong relationships with customers, delivering exceptional service that enhanced their shopping experience and built long-term loyalty.• Tech Solutions Advisor: Acted as a trusted advisor for customers seeking tech solutions, simplifying complex product features and benefits to facilitate informed purchasing decisions.• Team Collaboration: Worked collaboratively with team members to create a positive and efficient work environment, contributing to the overall success of the sales team.My time at Currys allowed me to refine my sales techniques, improve my customer service skills, and gain valuable experience in the retail technology sector, preparing me for future challenges in dynamic and customer-focused environments.

Fueled by my passion for IT, I had the opportunity to gain hands-on experience at Barclays within the IT department at the Knutsford Cheshire office. During this transformative experience, I contributed to the mobile banking app team with significant achievements:• Feature Development: Played a key role in coding and implementing new features for the mobile banking app, enhancing user functionality and experience.• Quality Assurance: Conducted comprehensive testing of app features, identifying and addressing faults and improvements to ensure optimal performance and reliability.• Problem Solving: Demonstrated strong analytical skills by troubleshooting issues and providing effective solutions, contributing to the seamless operation of the app.• Collaboration: Worked closely with a team of developers and IT professionals to help increase innovation and efficiency.• Technical Skills: Gained practical experience in software development and quality assurance processes, furthering my technical expertise.This experience at Barclays not only solidified my technical skills but also provided me with invaluable insights into the IT industry, preparing me for future challenges and opportunities in tech-driven environments.