Jacob Stec Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Leveraging network engineering, automation tools and DevOps principles to modernize the deployment, maintenance and observability of critical DC and WAN infrastructure.

Ottawa, Ontario, Canada

Working in an Agile team building and maintaining a central CI platform based on Jenkins. Using GitOps principals with tools like Terraform, Ansible and ArgoCD to deploy infrastructure and applications in public clouds (AWS and GCP) as well as private clouds (OpenStack). Monitoring, deploying and troubleshooting applications in Kubernetes.Developing a data collection system leveraging Jenkins, Python, APIs and PowerBI that scrapes data from various components in our CI infrastructure, stores it in a database, and then prepares it for consumption via visual reporting tools.

Ottawa, Ontario, Canada

-Working in a team lead role to help manage critical customer issues, liaison with Engineering when needed and managing the customer by providing customer consumable regular updates-Experience working within a global support team, ensuring critical issues have correct handover and all relevant stakeholders are up to speed-Helping to improve product supportability by working with R&D to identify pain points in the product exposed via customer issues during troubleshooting-Nuage subject matter expert for critical customer issues that require special attention and quick resolution

Ottawa, Canada Area

-Providing level 3 support for Nuage Networks SD-WAN and Virtualized Cloud Services platform-Experience troubleshooting and performing root cause analysis on VXLAN networks, Linux and VMware virtualization, API integration and SDN components-Virtualization and orchestration involvement including Openstack, KVM, VMware, Kubernetes, Docker -Experience with modern data center design using VXLAN overlay networks with MP-BGP EVPN control plane- Working as part of a 24/7 support team to resolve customer outages in a timely manner during and after business hours

Ottawa, Canada Area

- Provided level 3 support for 5620 Service Aware Manager, an application used for end to end management of large networks, managing technologies such as 4G/LTE, Optical Transport and IP/MPLS networks- Experience troubleshooting large Java based applications involving root cause analysis, issue reproduction in lab environments, in depth log analysis, database reports, code review and debugging- Working as part of a 24/7 support team to resolve customer outages in a timely manner- Preparation and presentation of product information documentation containing new Nokia product release features for 5620 SAM

Toronto, Canada Area

Oakville, On

Bachelor Of Information Technology, Networking

Network Technology, Computer Systems Networking And Telecommunications