Jacob Wall Email & Phone Number

United States

United States

Greeted clients and assisting them with Restore’s wellness servicesHelped clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation processOnboarding new clients - involving completion of medical waivers and creating profiles in our point-of-sale systemConducted tours and selling service packages and membershipsEducated clients on Restore services, including medical benefits, precautions, and at-home carePerformed opening and closing proceduresMaintained a safe, clean and secure environment for all guests and employees.Served as an expert on Restore products and services.Represented the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness.Marketing to communities and local businesses

United States

Lead manager of one location. Team consisted of 2 Assistant Managers, 4 Supervisors, and 25 Team MembersControlled all aspects of the restaurant's operations and financial performance standardsParticipated, observed, and assessed Team Members hiring and training while providing positive reinforcement and constant evaluation of in-store talentDeveloped meaningful relationships with guests and local organizations through local store marketing practicesMade quick, confident decisionsMonitored and ensured staff adhered to all company policies and proceduresUpheld required health and safety standards

United States

Provided exceptional and friendly customer serviceCompleted tasks with attention to detailProvided knowledge of drinks and services to customersKept bar stocked and cleanManaged inventoryProcessed payments with navigation through POS system

United States

Provided policy and service informationAssisted customers with a professional experienceResolved customer information and complaintsAnswered general questionsProvided troubleshooting and technical assistance to customers.Assessed the customer's needs and translation into solutions.Coordinated with customers to resolve any billing inquiries.Acted as the first point of contact for customers seeking help with products or technical issues.