Jacob Barker, Mba Email & Phone Number

Atlanta, Georgia, United States

• Produce premium analyses and presentations demonstrating commercial value, output, and improvements for external clients and internal leaders.• Displays excellent project management skills to deliver high-quality work on time and within budget. This includes leading the production of negotiation and tender documentation (where applicable) for suppliers and clients. Responsible for commercial contracts and SLAs for CMSPI and clients.• Produces accurate reports to communicate back to clients through various methods including Excel, PowerBI, written reports, and presentations, with the support of the Delivery Team. • Leads discussions on commercial opportunities and improvements to client arrangements, with a clear understanding of how this impacts the overall client engagement (across all projects). • Serves as a point of escalation for Associates and Senior Associates on project analysis and provides detailed feedback as part of the developmental process.• Works closely with the Director of Payments Analytics to improve internal processes, standards, and templates for efficient and accurate project analysis. • Completes all required training on projects and internal processes. With the support of the Performance Manager and the Director of People Performance, proactively works on individual development plans. • Leads training sessions for the wider team covering payment knowledge, technical skills, and analysis best practices.• Knowledgeable of each of the markets that CMSPI operates in and our core product offerings and proactively shares this knowledge with junior team members to support their development. • Works closely with PMO Lead to ensure the accurate resourcing and coordination of projects to ensure effective delivery of engagements, all deadlines are met, and the team is fully supported.

Atlanta, Georgia, United States

Functions:• Performing in-depth analysis of complex client payment data, and internal and external payment processes, using benchmarking data, industry research, and payments knowledge.• Using CMSPI methodologies and entrepreneurial initiative to suggest opportunities and improvements to client arrangements and support these with detailed analysis. Work with Engagement Managers to understand the commercial opportunities for the client and CMSPI. • Producing accurate reports to communicate back to clients through various methods including Excel, PowerBI, written reports, and presentations. Accompany Project Team to client meetings, to lead technical and analytical discussions. • Supporting junior team members with their analysis and development to eventually become leads on project analysis. Providing detailed feedback as part of the checking process.• Working closely with the Director of Payments Analytics to improve internal processes, standards, and templates for efficient and accurate project analysis, invoice, and analysis checks. Proactively looks for solutions to recurring issues and partakes in focus groups to provide feedback and suggestions.• Collaborating with Engagement Managers on the production of negotiation and tender documentation to be sent to suppliers of clients with responsibility for written documentation, appendices, and pricing tables.• Leading training sessions for the wider team covering payment knowledge, technical skills, and analysis best practice.• Gaining a thorough understanding of each of the markets that CMSPI operates in and our core product offerings. Continuing to share knowledge from projects with the wider business and, where appropriate, lead internal initiatives across teams to develop an understanding of industry changes and how this will affect CMSPI and our clients. • Working closely with Associates and Engagement Managers in the management and coordination of projects to ensure deadlines are met.

Atlanta, Georgia, United States

Functions:• Performing in-depth analysis of complex client payment data, and internal and external payment processes, using benchmarking data, industry research, and payments knowledge.• Using CMSPI methodologies and entrepreneurial initiative to suggest opportunities and improvements to client arrangements and support these with detailed analysis. Work with Engagement Managers to understand the commercial opportunities for the client and CMSPI. • Producing accurate reports to communicate back to clients through various methods including Excel, PowerBI, written reports, and presentations. Accompany Project Team to client meetings, to lead technical and analytical discussions. • Collaborating with Engagement Managers on the production of negotiation and tender documentation to be sent to suppliers of clients with responsibility for written documentation, appendices, and pricing tables.• Gaining a thorough understanding of each of the markets that CMSPI operates in and our core product offerings. Continuing to share knowledge from projects with the wider business and, where appropriate, lead internal initiatives across teams to develop an understanding of industry changes and how this will affect CMSPI and our clients.

Washington, District Of Columbia, United States

Functions:• Developed an immersive social media campaign through Twitter, Facebook, LinkedIn, and Instagram to engage attendees and attract our target audience that led to a 17% increase in follower count across all platforms• Served on the executive planning committee to organize a conference that had over 40 volunteers• Designed captivating graphics to promote and protect the brand image while helping drive attendance to an all-time high• Directly managed a team of 3 volunteers to ensure that posts were live on all accounts at the times dictated by the social media calendar• Monitored social media channels for user feedback to ensure a positive customer service experience

Arlington, Virginia, United States

Functions:• Co-created marketing and development strategy for the webinar "COVID-19 and the Higher Education Student Experience" and increased panel participation by 25%• Managed a virtual chatroom and audience consisting of 40+ representatives from institutions while also assisting in hosting duties throughout the webinar to encourage and drive engagement• Drove production of a 17-page summary report to encapsulate findings from hours of webinar and interview footage along with our findings from supporting research• Started a sports podcast with 4 co-hosts where I encouraged and steered episode content, set-up recording, edited the sound, published to a podcasting host site, and helped create social media content to promote each episode and create listener engagement• Led a workshop on sound editing using Audacity and how to create a soundboard using Farrago• Developed graphic design skills using Affinity Designer and Canva, which I also used to produce materials for the GW Graduate Marketing Club• Collaborated virtually with a diverse team of interns from across the country to provide input and feedback on a number of ongoing personal and FYN Creative projects

Berlin, Germany

Functions:• Led a team of 4 international MBA candidates to develop a comprehensive CSR strategy for Berlin-based cleantech start-up to leverage technology and engineering assets to help address the global water crisis• Directed an extensive research project of existing water initiatives and potential partner organizations in 10 water-stressed countries• Presented findings and recommendations via video conference to C-Suite leadership

Washington, District Of Columbia, United States

Functions:• Executed various, and sometimes multiple, roles on the game-day production team to ensure that production plan ran smoothly and on-time• Selected audience members for promotional events and coached them through their performances to provide an engaging and entertaining experience• Procured game-day materials and strategically located them for GW Dance and Cheer to use and distribute during the game• Guided half-time performers by providing them with detailed instructions on when and where they needed to be located during half-time shows

Washington D.C. Metro Area

Functions:• Increased funding team productivity by accurately preparing residential mortgage loan documents for closing on more than $335 million*• Ensured highest quality products for investors by reviewing finished loan documents for proper execution on over $108 million in transactions, with a 0% defect rate*• Created new processes and provided guidance and feedback during Closing Department centralization process to boost team efficiency by 10%• Coordinated all third-party communication during closing process• Examined Closing Disclosures post-funding for over $400 million in loans to ensure accuracy with all applicable parties (closing attorney, tax authorities, realtor, broker, and investors)*• Mentored new hires in departmental processes to grow team efficiency by 20%Accomplishments:• Second-fastest in training class to earn conforming loan closing authority• Third-most loan documents published in company• Fourth-most loan fees entered in company• First in post-funding Closing Disclosure audits in company• Error-free in all external and internal audit reports• One of first closers in company to be certified to fund conforming, super-conforming, jumbo, and FHA loans*Average loan value conservatively estimated to be $200,000. Minimum loan value was $50,000 and ranged upwards of $1,000,000

Greater Atlanta Area

Functions:• Transferred and audited loan data for accuracy and integrity, with a small team, for a $2 billion Sub-Servicing portfolio• Reviewed current and new Sub-Servicing data to maintain compliance with changing legislation• Evaluated potential Sub-Servicing clients by examining specific data points to determine functional compatibility• Counseled clients on a loan-by-loan basis to improve their processes and increase their accuracyAccomplishments:• Consistently in top three of production reports across multiple departments within Sub-Servicing• Selected to be assistant Sub-Servicing Audit Team Captain

Greater Atlanta Area

Function:• Analyzed uploaded documents on $60 billion Servicing portfolio to confirm requested actions were performed on correct loan and in a timely mannerAccomplishment:• Outperformed previous performance metrics in role and established new daily production standard

Greater Atlanta Area

Functions & accomplishments:• Won over 50 “Shining Star Associate” awards for outstanding customer service and/or for meeting or exceeding company standards in performance• Cross-trained in 5 departments to assist in any capacity that was needed• Mentored new team members to raise overall performance by over 25% across multiple departments

Master Of Business Administration (M.B.A.), 3.74

Activities and Societies: Maxxon Endowment Fellowship | Sports Business Association | Sports Media & Entertainment Organization | Gameday.

Bachelor Of Business Administration (B.B.A.), Business Economics, 4.02

Activities and Societies: Robinson College of Business Honors Program | Georgia State University Honors Program | Golden Key International.