Jacob Burnette Email & Phone Number

Charlotte, North Carolina, United States

• Negotiated over 400 settlements with landowners, businesses, and attorneys for right-of-way land acquisitions and easements for various government infrastructure projects with NCDOT, SCDOT, and local public agencies. • Assisted in the relocation of 25 complex parcel assignments in compliance with The Uniform Act and the applicable laws, rules, policies, and procedures.• Assembled conveyance documents, final reports, condemnation filings, settlement documents, appraisals, and title opinions for client review and court filings in accordance with the applicable rules and policies.• Prepared and delivered offers packages by advising and assisting in determining fair market values in real estate appraisals and claim reports.• Interpreted and communicated right-of-way plans to landowners effectively by reviewing right-of-way maps with civil engineers and representing right-of-way during public meetings, hearings, and similar forums.• Served as a liaison between government entities and the communities they serve in negotiations, plan changes, highway development, and legal inquiries by building relationships with landowners and DOT officials.• Performed title research and determined current property ownership, encumbrances, mortgage, and deed of trust information.• Built interpersonal relationships, trained, and assisted new agents in NCDOT and local public agency processes through the implementation and adjustment of quality assurance across new projects and strategically negotiate parcel assignments effectively.

• Developed and implemented company-wide quality control systems to ensure efficiency in training new specialists and organize workflow procedures.• Verify the accuracy of the criminal and eviction records being pulled from the county court systems and TransUnion while working under a 15-minute deadline.• Process employment and residence verifications, including employment, credit, criminal, eviction records.• Work closely with clients and resolve applicant disputes and investigated variances with our clients.

Mastered marketing techniques and forecasted sales for multiple marketing campaigns while also building brand recognition by building relationships with customers. • Increased brand awareness for multiple clients while creating and promoting marketing campaigns while conducting 2nd round interviews and training our new employees. • Responsible for product inventory and sales forecasting.