Jacob Percy Email & Phone Number

Rochester, New York, United States

• Met with clients on a weekly basis to develop care plans • Filled out government benefit forms with clients to help them get access to what they need• Worked with other leaders in the company to improve the path through our programs• Completed intakes with on a nightly basis and was first point of contact for clients• Attend to client needs for food, water, help finding services and emotional support in the area • Worked intra-agency in Vermont to provide people the best level of care• De-escalated verbal and physical altercations between guests• Helped to create new guideline system for program participant

Burlington, Vermont Area

Burlington, Vermont Area

-Meet standards for amount of food produced nightly-Encourage safe food production-Work as a part of a team of 8-12 people a night

Rochester, New York Area

-Managed a team of 2-3 employees a night-Encouraged communication between separate parts of kitchen-Handled customer complaints and interactions-Started revitalization project in the restaurant to increase revenue