Jacob E. Email & Phone Number

Dublin, IE

• FINEOS is a global market leader in core insurance technology for Disability, Life, Accident and Health. The customer base has over 50 Insurance Carriers and Government Accident Compensation organizations includes:
• 8 of the top 20 Group Insurance carriers in the U.S.
• 3 of the top 15 carriers in Canada
• 5 of the top 10 carriers in Australia
• National and State Injury Compensation organisations in Australia, Canada and New Zealand
• 2 of the top 5 London Syndicates use FINEOS ClaimsIn 2015 FINEOS announced FINEOS AdminSuite, a core product suite for Claims, Billing and Policy Administration designed to support Group, Voluntary and Individual.

Dublin, IE

• Responsible over Technical Consultants for the direct oversight, management and timely completion of Jira tickets arising from client reported production issues within contractual SLA times including debugging, code.
• Research, analyze, recommend and implement new technologies, standard processes, tools and techniques to further the firms software solutions offerings to support the business.
• Hands on with Java code to create, debug and upgrade core system code for optimal application efficiency
• Monitored, tested, and fixed REST and SOAP API integration issues
• Designed and managed public/private cloud infrastructures using Amazon Web Services (AWS) which include VPC, EC2, RDB, EBS, S3, Elastic File System, RDS, Security Groups, ALB (Application Load Balancers), Auto Scaling.
• Decisions for Architecting, Desigining, Building and Management of small/large scale services/components based Enterprise Business solutions.

New York, New York, US

• Developed Guidewire configuration changes that addresses complex business issues used in live production such as activities, batch processing, data model, field validation, plugins, user roles & permissions, workflow.
• Developed BillingCenter solutions in complex areas such as account ledger and general, charge invoicing, credit handling, delinquency, disbursements, invoicing lifecycle, payment allocation and distribution, charge.
• Developed PolicyCenter solutions in the areas of submissions, policy changes, renewals, rewrite, cancellations, reinstatements, product model, job wizards, job flow, BillingCenter driven aspects.
• Experienced in implementing OOPS concepts using Java/ J2EE technologies such as Core Java (Collections, Generics, Enums and Annotations etc.), Servlets EJBs JAXB, JAX-WS, and Web Services
• Determined the symptoms/causes of process problems (defects) involved in information processing systems and resolved using appropriate tools and optimized coded solutions
• Designed, built and documented SQL queries to analyze data from various sources