As the Director of Technical Services at Cochrane Supply & Engineering, I oversee our teams in Training, Tech Support, Professional Services, and Development. My role focuses on strategic leadership, enhancing operational efficiency, and fostering innovation. I ensure we deliver exceptional service, drive customer success, and maintain a cutting-edge technical environment.With a background as an Area Market Leader, I have a proven track record of expanding market presence, fostering customer relationships, and driving sales growth. Leveraging my technical expertise and industry knowledge, I deliver tailored solutions and support to our clients, ensuring their success and satisfaction.I possess extensive experience in building automation systems, including HVAC Systems, Electrical and Control Theory, installation, protocols, network topology, Systems Integration, programming, and troubleshooting. My ability to implement technical knowledge proficiently and responsively allows me to work with high accuracy and efficient scheduling in a complex, fast-paced environment.My approach combines strong goal setting, consulting, and communication skills while supervising as a leader, liaison, and SME. I thrive in roles that require strategic leadership, operational efficiency, and innovation. My commitment to delivering results and growing business in a corporate role is unwavering.SKILLS AND EXPERTISE: • Strategic Leadership • Operational Efficiency • Innovation and Development • Technical Project Management • Construction Documents • Construction Drawings • Project Documentation • Contract Documents • HVAC Operation and Sequence • Electrical Service and Theory • Installation / Testing • Energy Management • Building Automation • Customer Relationships • New Business Development • Presentation Skills • Technical Consulting • Technical Translation • Liaison • Subject Matter Expert • Budgeting / Forecasts / P&L • Pricing • Cost Control • Scheduling / Planning • Leadership • Coaching / Mentoring • Training Development and Delivery • Tech Support Management • Professional Services/DevelopmentI am dedicated to continuous improvement and fostering a collaborative environment where innovation and excellence are paramount. My goal is to ensure that our technical services meet the highest standards and that we consistently exceed customer expectations.