Jacob Gillett Email & Phone Number

Washington D.C. Metro Area

Lead clients through changes of Metalogix acquisition by Quest, including changes to products, support resources, and new processes, responding to questions and concernsReach out to clients prior to current renewal to advise of changes and prepare documents they may need to update vendor information and contracts to QuestWork with various teams within Quest to make sure that the data brought over from Metalogix was correct and assist Quest team members with questions regarding… Show more Lead clients through changes of Metalogix acquisition by Quest, including changes to products, support resources, and new processes, responding to questions and concernsReach out to clients prior to current renewal to advise of changes and prepare documents they may need to update vendor information and contracts to QuestWork with various teams within Quest to make sure that the data brought over from Metalogix was correct and assist Quest team members with questions regarding Metalogix procedures and information Show less

Washington D.C. Metro Area

Oversaw renewals for various territories starting with APAC and ending with Northeast NA after transitioning from being the sole rep working on products that were acquired from Metavis TechnologiesTrained other Renewal Reps on best practices, issues, and data regarding the acquired Metalogix products and informationTested features and messaging of new systems including a quoting system and an automated renewal process before assisting with the roll out to whole team… Show more Oversaw renewals for various territories starting with APAC and ending with Northeast NA after transitioning from being the sole rep working on products that were acquired from Metavis TechnologiesTrained other Renewal Reps on best practices, issues, and data regarding the acquired Metalogix products and informationTested features and messaging of new systems including a quoting system and an automated renewal process before assisting with the roll out to whole team Covered territories while team members were on extended leave to make sure clients who wanted to renew would have valid support and team members would be currentWorked with Operations and Finance teams to confirm renewal, license, and Salesforce data was reliable and reported correctly after the Metavis acquisition and guided new sales reps on licensing issues and informationWorked with clients to share information about the acquisition and what changes they would face along with helping them to renew their support contracts Helped train new team members on day-to-day process, issues they may face, and navigating systemsRenewals AnalystWorked with manager, Operations, and Finance to gather renewal, license, and financial data to review and correct Salesforce dataWorked with Renewals team to review identified issues and assisted in solutionAssisted Renewal team members with creating quotes and Salesforce administration as necessaryRenewals Assistant Assisted a Renewals rep by creating quotes so that she could focus on reaching out to and discussing renewals with clients, later expanded this role to help several reps with their quoting when neededAfter shadowing the Renewals rep, began reaching out to and working on lower tier renewals to provide some relief as the number of renewals was becoming too much for one repTrained new hires on how to create renewal quotes and how to check past paperwork to ensure renewal information was correct Show less

Washington D.C. Metro Area

Review daily news to find breaking news and communication news to pitch an interview with Dan Hill, President, discussing communication, crisis, and/or branding for those involvedResearch companies and policy to provide information and write reports that might affect clientsDraft pitch emails, reports, and application materials for clients

State College, Pennsylvania Area

Works with Social Media Chairs and Webmaster to direct flow of information for the Penn State Marketing Association (PSMA) including our website, e-mails, and social media. Involved in working with members and their understanding of PSMA opperations and procedures alongside the Member Relations Chair.

Penn State

Oversee THON and Non-Profit Divisions. Acting as a consultant to the divisions as needed as well as to the projects. Plan philanthropy initiatives for PSMA. Coordinating some of those initiates with other student organizations as well as faculty.

Burlington, Vermont Area

Work with the Director of Communications to work on and send press releases, e-mails, and other media. Work to redesign and update media contact list. Work with the Resource Development team as needed to help prepare for the Annual Community Campaign.

Event Marketing Fall 2009Working only on game days, with no budget for marketing, sold 100+ radios for Live Sports Radio, a PSMA client, helping to raise hundreds of dollars for PSMA

Bachelor Of Science, Marketing

Activities and Societies: Penn State Marketing Association - Senior Executive Member North Halls Association of Students - Blood-Drive.

Business