Jacob Spencer Email & Phone Number

Grand Rapids, MI, US

East Lansing, Michigan, United States

- Delivered exceptional customer service to members of the public at the front door- Efficiently managed court times and reservations both via phone and in-person- Collaborated with court managers to account for all online, over-the-phone, and in-person reservations - Created and maintained an environment in which customers and co-workers felt comfortable.

Grand Rapids, Michigan, United States

- Ensured full compliance with Sarbanes-Oxley Act (SOX) by preparing and submitting accurate financial documentation to the corporate SOX liaison- Collaborated with the Plant Controller and department managers to maintain budget alignment and develop the fiscal year budget, ensuring strategic financial planning- Performed detailed monthly Bill of Materials.

Spring Lake, Michigan, United States

• Collaborated with a team of 2-4 coworkers to accomplish weekly goals of maintaining the cleanliness and order of the bag-room- Ensure all golf carts were detailed in a proper manner, and efficiently keep tee-times.
• Interacted with club members daily and accommodated all of their individual needs both via phone and in-person- Enforced the club handbook on the golf course; collaborated with the golf pro and rangers to address any.

Walker, Michigan, United States

- Guided guests to their seats and consistently demonstrated courteous and prompt service to ensure a positive dining experience - Greeted hundreds of customers at the door- Effectively communicated with servers and managers to keep the general flow of the restaurant moving

Bachelor Of Arts - Ba, Finance, Junior

Activities and Societies: MSU Wealth Management Association

Education record

High School Diploma, Entrepreneurship/Entrepreneurial Studies