Jacob Hills Email & Phone Number

Portland, Oregon Area

* Contract assignment at WebMD in Portland, OR* Validating medical software by carefully testing their web-based applications* Working directly with the development and management teams to put out a quality product* Coming up with new testing techniques and sharing my ideas with my co-workers

* Contract assignment at Xerox in Wilsonville, OR* Validated printer quality by accurately and efficiently testing hardware, software and interfaces* Became a lead tester responsible for directing and managing work up to seven QA Analysts.* Assessed quality issues and defects while maintaining detailed logs and reports including accurate reproduction steps.

* Validated hardware and software quality by thoroughly testing new network switches and components for Hewlett Packard.* Worked as a Lead Test Engineer within teams.* Trained new employees on BSG testing techniques and policies.* Logged and reported quality issues and defects with reproduction steps.* Exceeded customer expectations by utilizing critical thinking skills to test beyond the specified procedures.

* Worked as part of a team in order to maintain the company’s computer systems.* Was able to get a sense of how IT works in a business environment.* Developed my skills at troubleshooting advanced computer problems.