As branch manager with OIA Global I am appointed to direct all work performed in the branch and to supervise all areas of our operation. I will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. It is my objective to have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales achievements.Responsibilities •Bring out the best of branch’s personnel by providing training, coaching, and development •Direct all operational aspects including distribution operations, customer service, human resources, and administration •Develop forecasts, financial objectives and business plans •Meet goals and metrics •Manage budget and allocate funds appropriately •Locate areas of improvement and propose corrective actions that meet challenges and growth opportunities •Share knowledge with other branches and headquarters on effective practices, competitive intelligence, and business opportunities •Address customer and employee satisfaction issues promptly •Adhere to high ethical standards, and comply with all regulations/applicable laws •Network to improve the presence and reputation of the branch and company

Fortune 500 companies in CLE, PIT, and Columbus

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