Jacob Silva Email & Phone Number

Oxford, Ohio, United States

• Developed community service outreach programs between town, local charities and national fraternity.• Managed accounting of 145 members' community service hours, ensuring proper tracking and reporting to the InterfraternityCouncil, ensuring compliance with university and IFC requirements• Promoted environmental stewardship with community engagement through road cleanup initiatives in and around Oxford, OH.• Partnered with local food bank, Talawanda Oxford Pantry & Social Services to provide food during Thanksgiving and the holidayseason.• Assisted the Philanthropy Chairman with planning, coordinating, and executing Derby Days events, contributing to successfulfundraising and outreach efforts for Huntsman Cancer Institute, specifically for women's cancer research.• Coordinated blood drives in partnership with the American Red Cross, Solvita, and Miami University, facilitating impactful health-related community service initiatives.

Chicago, Illinois, United States

• Generated new business opportunities, assisting local offices through social media, personal networking and referrals. • Delivered against weekly targets for outreaches to prospective recruits and clients based on sales team goals.• Performed needs analysis to identify customer values, objectives and pain points.• Differentiated buyer behaviors and learned to overcome common sales objections.• Shadowed in-field and virtual sales presentations for local business owners.• Participated in Chubb and Combined Company wide Intern educational opportunities.• Maintained Continuous Learning completing Level 1 New Independent Agent Fundamentals.

Ridgefield, Connecticut, United States

• Engaged directly with clients to facilitate smooth service delivery, addressing concerns, fostering positive relationships and high client satisfaction scores.• Assisted account managers and leadership teams ensuring timely communication and efficient issue resolution of service calls.• Coordinated contractor scheduling, service call details, and updates on parts orders, maintaining clear and effective communicationthroughout the process.• Developed comprehensive knowledge of the HVAC industry, contributing to more informed and effective decision-making.• Enhanced Excel skills to improve data analysis, reporting accuracy, and operational efficiency.• Gained proficiency in Microsoft Access to streamline data management and reporting tasks.

Lisbon, Portugal

• Collaborated with a diverse, international team to achieve shared conservation goals while promoting environmental awareness. • Focused efforts on reducing and cataloging ocean pollution.• Conducted multiple daily dives to collect debris and garbage from the ocean floor, resulting in measurable environmentalimprovements over the course of the project.• Engaged in cultural immersion while in Portugal, fostering global connections and cross-cultural understanding.

Stamford, Connecticut, United States

• Designed, taught, and delivered game-specific skill development sessions tailored to individual player needs while collaborating with former NHL players.• Conducted one-on-one discussions with athletes to understand their athletic and personal goals, creating customized training plans to help them succeed both on and off the ice.• Provided mentorship and guidance to players, focusing on skill development, personal growth, and achieving long-term objectives.• Facilitated a positive and structured learning environment, fostering continuous improvement in performance and mindset.

Brookfield, Connecticut, United States

Premier sports equipment store internship senior year of high school. Responsibilities included equipment supply and inventory, sales assistance and learning retail business operations. Reported directly to the owner exposed me to the precision needed to run a high-volume business and versatility needed managing different customer profiles.

Bachelor Of Applied Science - Basc, Sports Leadership And Management, Senior

• Minors: General Business, and Fashion. • Study Abroad: New Zealand, Sports Leadership and Management through a New Zealand perspective.

Graduated

Activities and Societies: Varsity Hockey (Captain), Varsity Lacrosse, DASA-Dignity for All Students Act, Captains Council