Local Services Operations
6767 North Industrial Road
As a Direct Supply partner it is my responsibility to coordinate the timely and efficient servicing of Direct Supply customer facilities located in the Atlanta, Nashville, Charlotte, Tampa, Orlando, and Miami markets. I strive to improve the quality of senior care by doing the following: providing outrageous customer service to internal and external customers through quality and timely responses to all requests, providing successful service fulfillment by taking a stance of intolerance for poor… Show more As a Direct Supply partner it is my responsibility to coordinate the timely and efficient servicing of Direct Supply customer facilities located in the Atlanta, Nashville, Charlotte, Tampa, Orlando, and Miami markets. I strive to improve the quality of senior care by doing the following: providing outrageous customer service to internal and external customers through quality and timely responses to all requests, providing successful service fulfillment by taking a stance of intolerance for poor performance, and escalating swiftly and effectively, improving service providers through coaching and corrective action plans and escalating to Sourcing when appropriate, increasing productivity against personal performance to goal. It is my ambition to help Direct Supply continue to redefine senior care by pushing the boundaries of what is possible in the long term care industry. Show less