Jake Heller Email & Phone Number

Galveston, TX, US

• Created skills-based strategic workforce planning assessment for managers to complete on employees linked to critical skills leveraging a skills database and adapted academic models
• Consulted with HR Business Partners and Executive Leadership team members to identify critical capabilities and skills to drive functional business strategies and change management best practices to bring along their.
• Managed HR integration work streams for Talent Acquisition, Talent Development… Show more
• Managed HR integration work streams for Talent Acquisition, Talent Development, and Talent Management following the Emerson acquisition including establishing a shared future vision, reporting milestones, and project.

• Oversaw interdisciplinary HR team of global recruiters and talent development program managers responsible for the planning, recruiting, onboarding, and development of early talent (new graduates, interns, apprentices)
• Coordinate the planning and forecasting of global multi-million dollar departmental talent acquisition budget
• Spearheaded the launch of global enterprise early talent strategy including streamlined diversity-focused recruiting strategy (50% increase in DEI hires)… Show more
• Spearheaded the launch of global enterprise early talent strategy including streamlined diversity-focused recruiting strategy (50% increase in DEI hires), differentiated new grad onboarding development program (85%.
• Championed the merger of 2 globally distributed teams virtually with employee engagement scores 12% higher than company average Show less

Austin, Texas Area

• Designed and developed modular rotation program framework; creating processes and talent development curriculum for 2-year global new graduate rotation program
• Led global cross-functional change management and communication effort to transition new graduate strategy requiring reassignment of ~200 employees across 15+ countries with 90% of employees receiving a top 3 choice
• Partnered with HR subject-matter experts to streamline new grad talent management and developmentexperience… Show more
• Partnered with HR subject-matter experts to streamline new grad talent management and developmentexperience with aligned framework and process resulting in a 50% reduction in manager time to complete evals
• Managed international team of new hires through a team of supervisors with engagement survey results 5% greater than the company overall and in the 75th percentile of best in class companies
• Tracked multi-million dollar program and department budget in collaboration with finance team Show less

Austin, Texas Area

• Led team of 25-30 engineers through 5 supervisors to provide technical support to NI's customers withdepartment-leading customer satisfaction of 96%
• Earned top employee engagement scores greater than the industry benchmark for the 75th Percentile of Best-inClass organizations and 10% greater than the overall company average with very high employee participation
• Designed and implemented department-wide supervisor onboarding training to improve supervisor skilldevelopment… Show more
• Designed and implemented department-wide supervisor onboarding training to improve supervisor skilldevelopment, which contributed to record-breaking department performance Show less

- Coached a team of 6 engineers towards providing world-class technical support to NI's customers- Built a culture of trust through empathy and positive relationships to repair fractured and underperforming team - Approached development conversations from encouraging position to motivate individuals to improve their performance

Austin, Texas

- Partnered directly with customers to troubleshoot and solve technical problems with their data acquisition and automated test applications ensuring customer success with over 90% customer satisfaction- Designed, executed, and analyzed automated tests for NI and competitor SMUs, DMMs, and Scopes to directly compare performance in various customer-provided.

- Acted as assistant project manager to create aligned resources and processes for all Student Design Courses across 10+ departments in the College of Engineering- Connected academic, legal, finance, and administrative stakeholders to drive alignment and develop content in order to improve the experience for students, staff, and faculty- Developed student.

Ann Arbor, MI

- Developed and implemented individualized and small group instruction in high school math and science courses - 100% of students in private instruction achieved learning goals- Augmented technical communication skills by presenting scientific and mathematical information accessibly to students with a variety of learning styles- Communicated with staff.

- Built and revised curriculum for a two-day social justice and community building retreat for undergraduate students in the Community Action and Social Change Minor in the School of Social Work. Retreat is now an official course as a part of the minor.- Executed retreat curriculum twice by facilitating group conversations and demonstrative activities with.

Ann Arbor, MI

- Conducted experiments to help develop products and devices to streamline research and clinical histology- Collected and analyzed data and observations to make informed decisions on quality and performance- Performed market research, published scientific literature research, potential end-user research, and administrative tasks

Greater Detroit Area

- As a partnership between the National Center for Institutional Diversity, UM School of Social Work, and Intergroup Relations, participated in intensive and comprehensive training on group facilitation, diversity education, and community organizing- Designed and implemented specialized curriculum for diverse group of high school students- Facilitated.

- Provided technical support for all medical school affiliated faculty and staff which includes reimaging computers with MSIS core image, downloading appropriate drivers and software, setting up devices, and over the phone support- Developed better customer service and communication skills by relaying technical information in more understandable terms

Master Of Science - Ms, Organizational Leadership

MS in Leadership and Organizational Development with a concentration in Strategic Human Resources

Bachelor Of Science In Engineering, Biomedical/Medical Engineering

Activities and Societies: Community Action and Social Change Minor, International Minor for Engineers, Beta Theta Pi, Dean of Students.

Bachelor Of Engineering (B.Eng.), International Student

High School Diploma, International Baccalaureate Diploma

Activities and Societies: National Forensic League, Theatre, International Baccalaureate Programme, Theatre, Speech Team, Debate Team.