Jacob Kim Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Took accurate food and beverage orders, ensuring special requests and dietary restrictions are accommodated.- Effectively communicated with kitchen staff to ensure timely and accurate preparation of orders.- Handled guest inquiries, complaints, and special requests professionally and promptly, escalating issues to management when necessary.

Seoul, South Korea

- Instructed students in various aspects of English language and literature, including grammar, vocabulary, reading comprehension, writing, and literary analysis.- Communicated effectively with students, parents, and administrators to address concerns, provided updates on student performance and facilitated parent-teacher conferences.

Toronto, Ontario, Canada

- Delivered sales of wireless products/services, by determining customer needs and recommending the best solutions.- Handled complex account maintenance and billing issues by using appropriate procedures (i.e. collecting customer information, determining source of problem, and developing practical solutions).- Demonstrated constant and up-to-date expertise of Rogers’ products, services, promotions; as well as policies and external communications trends.

Toronto, Ontario, Canada

- Raised $750,000+ as a team in one academic year through donor pledges to fund student enhancement programs and various developmental campaigns across campus, and in doing so, surpassed our fundraising targets - Managed effective communication with the university’s alumnus community, by phone and e-mail, to foster long-lasting and beneficial relationships; contributed a 7% increase to overall campaign participation rates- Required to be professional and resourceful when informing potential donors about different initiatives undertaken by the university which further improved my inter-personal and communication skills- Trained new employees within the company by conducting shadow shifts to improve performance and confidence of recent hires

Toronto, Ontario, Canada

- Engaged with members of the public to raise awareness and fundraise for PLAN international’s child sponsorship program- Reached weekly fundraising target of $5.2 preauthorized contributions (PAC) per hour- Developed strategies to encourage increased engagement from potential donors