Jacob Small Email & Phone Number

Portland, Mi, Us

Denver, Colorado, United States

Utilize the Cortex XSOAR security orchestration, automation and response (SOAR) platform by Palo Alto to perform initial triage and analysis of security and infrastructure alerts for customer cloud and on-prem environments. Utilize the Splunk security information and event management (SIEM) platform to validate, correlate, document, and enrich alert data before submitting analysis and findings utilizing the ServiceNow CRM platform for on-going investigation and case management. - Perform initial triage of incoming alerts based on criticality to maintain Service Level Agreements (SLA) and ensure that customer security personnel are receiving cases in order of priority.- Monitor the Splunk SIEM environment for suspicious events, anomalous activity, and validate event activity utilizing open-source intelligence (OSINT) and proprietary intelligence sources. - Document and manage incident cases utilizing the ServiceNow customer relations management (CRM) system and ensure response times to customer comments and requests do not exceed 16 hours on average. - Utilize Endpoint Detection and Response (EDR) platforms such as SentinelOne, CrowdStrike, Darktrace, and Carbon Black to alert customers on potential Malware, PUPs, and PUAs event detections and enrich case data to allow for quick analysis and disposition.- Map adversary Tactics, Techniques, and Procedures (TTPs) to the MITRE ATT&CK Framework and provide individualized case recommendations for remediation based on the Center for Internet Security (CIS) Controls and vendor requirements/recommendations. - Assist in ongoing tuning efforts by providing recommendations to Splunk rule detection use-cases to Deepwatch Detection Engineers to allow for continued refinement in low-volume, high-fidelity alerting.- On average, investigate and deliver disposition to roughly 40-60 alerts per working shift with an average investigation time of 12 minutes per alert over 35 individual customer environments.

San Diego, California, United States

Utilize a mix of proprietary software, open-source intelligence gathering (OSINT), and passive/active malware analysis to accurately classify and respond to email-based attacks, spam and junk messaging. - Analyze and classify submitted samples from customers spanning a wide range of industries and respond to emerging malicious email-based campaigns. - Personally review and classify 1,200 submitted emails a month with an average response time of 1.8 minutes per sample. - On average, 15-18% of personally graded samples submitted per month are malicious in nature. - Perform analysis of message headers, structure, and attached files to discover threat attributes and then construct regular-expression (regex) based signatures to detect and automatically respond to future submissions through the Secure Email Gateway.- Personally write on average 800-1,200 monthly regex-based SEG signatures with a catch rate of 200,000-300,000 individual samples per month with junk, spam, and malicious classifications. - Review existing rules and classifications for legitimacy, accuracy, and quality assurance.- Interact with and interpret results of automated malware analysis tools such as Virus Total, Any.run, and Joe's Sandbox to aid in threat classification.- Consistently exceed team quality key performance indicator (KPI) guidelines.- Provision and monitor customer cloud-based tenants to troubleshoot, resolve or escalate infrastructure issues utilizing proprietary portals and the Zendesk CRM platform. - Research threat intelligence trends for emerging malware, phishing and cyber-crime TTPs to proactively respond to active threats.

Houston, Texas, United States

Intensive 24-week instructor-led training dedicated to learning the tools and concepts related to modern day networking, web technologies, databases, and defensive and offensive cybersecurity. Hands on project-based learning with an in-depth look at packet analysis, windows and linux administration/hardening, secure network design and architecture, cloud security, and security operations and analytics. - Provide support to the lead instructor for three-hour virtual class sessions made up of 26-30 students on average. - Grade and include detailed feedback for weekly student homework submissions and collaborate with students individually to address areas of weakness.- Assemble and maintain the classroom GitLab repository containing student resources, lesson plans, and career guidance.-Troubleshoot individual and group technical issues with students throughout the course to ensure availability of hands-on practice with industry tools.

Houston, Texas, United States

Private Music Education Consultant providing high quality music instruction to students ages 10-21. Duties include imparting knowledge and skills through a self-authored instructional program designed to be exploratory, gamified, and measurable. Assist in masterclasses, audition adjudication and concert programming. - A 20% increase in program retention rate amongst enrolled students.- A 35% increase in successful audition results for the University Interscholastic League (UIL) and 10% overall increase in student participation with local 501c(3) non-profit organizations.- Personnel Management with the Round Top Music Festival, the Mountain Light Music Festival and Treasurer of the Texas Trombone Institute.

Houston, Texas, United States

Private Music Education Consultant providing high quality music instruction to students ages 10-21. Duties include imparting knowledge and skills through a self-authored instructional program designed to be exploratory, gamified, and measurable. Assist in masterclasses, audition adjudication and concert programming. - A 20% increase in program retention rate amongst enrolled students.- A 35% increase in successful audition results for the University Interscholastic League (UIL) and 10% overall increase in student participation with local 501c(3) non-profit organizations.- Personnel Management with the Round Top Music Festival, the Mountain Light Music Festival and Treasurer of the Texas Trombone Institute.

Cleveland, Ohio, United States

Managed the transition of digital accounts within SAP to a new cloud-based platform utilizing Microsoft Word, Excel, and the SAP environment for Moen Inc. - Ahead of schedule project completion by 10% projected- Introduction to SAP Application Development and Integration- Full time employment offer at the end of contract

Bootcamp Certificate, Cybersecurity

Intensive 24-week instructor led training offered by Rice University's Glasscock School of Continuing Education. Course curriculum.

Master'S Degree, Music, 4.0/4.0

A two-year intensive degree program working directly with the principle trombonist of the Dallas Symphony Orchestra, John Kitzman..

Bachelor Of Arts - Ba, Music, 3.85/4.0

A four-year intensive degree program working directly with the principle trombonist of the Abilene Philharmonic Orchestra, Brent Phillips..