15+ years of experience in strategic planning, operational management, and customer support within fast-paced technology environments. Proven expertise in leading global support teams, developing and implementing support strategies, and enhancing customer experience through innovative digital solutions. Skilled in cross-functional collaboration, team leadership, and driving efficiency across multiple regions and products. Passionate about leveraging technology and data-driven insights to achieve operational excellence.
Listed skills include Management, Revenue Analysis, Customer Satisfaction, Tourism, and 44 others.