• Conduct regular client meetings to review IT performance, identify opportunities for improvement, and recommend solutions to optimize business processes.• Develop and maintain strategic IT roadmaps for clients, ensuring alignment with their business objectives and fostering long-term relationships.• Consult with clients to provide technical guidance and advisory services, helping them make informed decisions regarding technology investments and IT infrastructure.• Collaborate with… Show more • Conduct regular client meetings to review IT performance, identify opportunities for improvement, and recommend solutions to optimize business processes.• Develop and maintain strategic IT roadmaps for clients, ensuring alignment with their business objectives and fostering long-term relationships.• Consult with clients to provide technical guidance and advisory services, helping them make informed decisions regarding technology investments and IT infrastructure.• Collaborate with internal teams to deliver tailored technology solutions, ensuring seamless implementation and support for clients.• Develop and implement network security strategies to safeguard client systems and data, ensuring compliance with best practices and industry standards. Show less

• Enhanced system functionality by modernizing and maintaining the .NET Web API, enabling seamless communication with printers for order processing, cancellations, and real-time status updates.• Ensured code quality and reliability by developing and executing comprehensive unit tests,integration tests, and manual tests, guaranteeing flawless code execution under various scenarios.• Collaborated with cross-functional teams to gather requirements and translate into… Show more • Enhanced system functionality by modernizing and maintaining the .NET Web API, enabling seamless communication with printers for order processing, cancellations, and real-time status updates.• Ensured code quality and reliability by developing and executing comprehensive unit tests,integration tests, and manual tests, guaranteeing flawless code execution under various scenarios.• Collaborated with cross-functional teams to gather requirements and translate into technicalspecifications, ensuring alignment between development efforts and business objectives.• Contributed to the team's success through active participation in code reviews, knowledge-sharingsessions, and continuous learning initiatives, fostering a culture of collaboration and excellence.• Engaged in Agile development methodologies, participating in sprint planning, daily stand-ups, andretrospectives to ensure timely delivery of robust software solutions in a dynamic team environment. Show less

• Spearheaded the development of a cutting-edge .NET Web API data service, leveraging GoogleFirebase and ShotStack APIs to dynamically create videos from images and MP3s, showcasinginnovative problem-solving and integration skills.• Contributed actively as a key member of an Agile software engineering team, participating in sprintplanning, daily stand-ups, and retrospectives, fostering collaborative efforts toward project success.• Demonstrated meticulous attention to detail… Show more • Spearheaded the development of a cutting-edge .NET Web API data service, leveraging GoogleFirebase and ShotStack APIs to dynamically create videos from images and MP3s, showcasinginnovative problem-solving and integration skills.• Contributed actively as a key member of an Agile software engineering team, participating in sprintplanning, daily stand-ups, and retrospectives, fostering collaborative efforts toward project success.• Demonstrated meticulous attention to detail and dedication to quality assurance by developing andexecuting a comprehensive suite of unit and integration tests, assuring the robustness and reliabilityof the developed solutions.• Coordinated effectively with cross-functional teams to translate business requirements into technical specifications, facilitating seamless alignment between development efforts and organizational goals. Show less

• Achieved rapid career advancement from Account Executive I to Account Executive III within 18months, exceeding sales quotas consistently and demonstrating exceptional sales performance andstrategic account management skills.• Sustained a 93% renewal rate by conducting proactive quarterly reviews with clients, identifyingevolving needs, and leveraging upsell opportunities to drive revenue growth.• Provided consultation to C-level executives, VPs, and Directors on customer… Show more • Achieved rapid career advancement from Account Executive I to Account Executive III within 18months, exceeding sales quotas consistently and demonstrating exceptional sales performance andstrategic account management skills.• Sustained a 93% renewal rate by conducting proactive quarterly reviews with clients, identifyingevolving needs, and leveraging upsell opportunities to drive revenue growth.• Provided consultation to C-level executives, VPs, and Directors on customer experience methodologies and best practices, influencing key decision-makers and successfully closing business deals.• Played a pivotal role in team development by mentoring new sales employees, imparting essentialsales skills such as product demonstrations, effective phone communication, and time managementstrategies that led to improved team performance and quota attainment.• Delivered compelling product demonstrations and sales presentations to diverse audiences including C-level executives, VPs, and Directors during individual and group sales meetings and large-scale company events, showcasing strong communication and presentation abilities.• Negotiated profitable pricing structures to maintain projected revenue while nurturing positive client relationships, demonstrating a balance between revenue goals and customer satisfaction. Show less

• Managed Targeted Meds trainers by performing weekly one-on-ones to review progress toward goals and implementation of new initiatives.• Led training of the Sales Recovery Department by directly training new employees on the systems of selling, selling techniques, and customer service.• Improved the sales training process, implemented data analytics, and revamped the sales script.• Performed small group training for new sales representatives and\workshops for other trainers… Show more • Managed Targeted Meds trainers by performing weekly one-on-ones to review progress toward goals and implementation of new initiatives.• Led training of the Sales Recovery Department by directly training new employees on the systems of selling, selling techniques, and customer service.• Improved the sales training process, implemented data analytics, and revamped the sales script.• Performed small group training for new sales representatives and\workshops for other trainers tooptimize performance and productivity.• Conducted interviews and assisted managers in hiring selection to build a top performing team. Show less

• Increased average sales closed per week and sales representative effectiveness by developing thefirst training program for the Targeted Meds Department.• Boosted sales representative efficiency by monitoring staff compliance with the educationrequirements and ensured completion of new hire training education by managing the softwareoperation of the Learning Management System (LMS).• Trained new sales representatives on individual communication skills, problem-solving… Show more • Increased average sales closed per week and sales representative effectiveness by developing thefirst training program for the Targeted Meds Department.• Boosted sales representative efficiency by monitoring staff compliance with the educationrequirements and ensured completion of new hire training education by managing the softwareoperation of the Learning Management System (LMS).• Trained new sales representatives on individual communication skills, problem-solving, workingstrategy, and customer service. Show less

• Made $3 million in revenue by making 107,700 calls to help 3,523 patients receive medical supplies. • Ranked number 1 of 20 on sales team during 14 of 16 months.• Achieved “Gold Club” status by finishing in top 5 of 80 reps in the sales department and received the “Go Big” and “Namaste” awards.

• Conducted research for CHOICE Humanitarian in 7 developing countries on how to improve small fruit and vegetable farmer’s revenue up to 500%.• Communicated with CHOICE Humanitarian representatives and small businesses in developing countries about product and location.• Presented said research to CHOICE Humanitarian executives with proposals for implementation in the 7 developing countries.