Jacob Pierce Email & Phone Number

Washington, DC, US

• Lead and oversaw an agile transformation of QA and Development teams.
• Spearheaded Data-Driven culture within Enterprise Solutions department by building and maintaining key performance indicators across a variety of systems (ServiceNow, Azure DevOps, Jira) using PowerBI for data.
• Directly manage a shared service team composed of QA and Software Engineers balancing capacity across a variety of projects.
• Continued to define and grow the QA discipline within Sinclair implementing a shared service team to support multiple delivery teams both internal and external.
• Align strategically with Sinclair’s highest priority initiatives with a proven track record of delivering high quality solutions on time and on budget.

• Lead a team of software engineers and QA engineers across multiple projects.
• Served as product owner and technical lead of ServiceNow product; working with Service Management to implement ITIL framework across Sinclair Technology Partners. Including implementation of enterprise CMDB.
• Served as an individual contributor to both the development and QA functions as needed.

• Build out and implement QA processes into the SDLC.
• Create automated smoke tests for major systems and perform manual testing as necessary.
• Stand up Selenium grid to run automated tests triggered via Jenkins on code changes.
• Work closely with business members to determine requirements and document test plans.
• Implemented work item tracking and Kanban methodologies for major development projects.
• Test a broad range of applications written using various technologies: SharePoint, Java, PHP, Azure, SQL Server, Maria DB, MySQL

Annapolis, MD

Columbia, Maryland

• ASP.NET development of the company’s public websites.
• Develop web application solutions aimed at attracting potential enrollees to a Connections Education school.
• Write well designed, unit testable, efficient code.
• Execute full lifecycle software development. From design, through development, to deployment and monitoring/support.
• Manage websites using Microsoft IIS and the Sitefinity and DNN content management systems.
• Manage tasks, projects and source code using Team Foundation Server and Microsoft Visual Studio.

Columbia, Maryland

• Created a robust and extensive suite of automated tests for the public websites primarily using Selenium and NUnit.
• Converted previously recorded coded UI automated tests to manually written Selenium tests allowing for more flexibility and reducing the amount of upkeep required.
• Development of minor features and bug fixes.
• Worked closely with developers to ensure all code met company coding standards.
• Built test plans for a variety of solutions across a suite of 20+ websites and applications. Performed automated and manual testing to ensure product quality.