Jacob Pratt Email & Phone Number

Passionate about collaboration, personal growth and solving interesting problems, Jacob is a first-class Oxford science graduate with four years product management and consulting experience. His work in the public and private sector has focused on developing B2B data products and customer facing services.Experience includes:Replaced a Senior Product Manager to collaboratively develop a vision and strategy for an internal API and data platform. Currently managing the product, leading a cross functional delivery team of 12.Product managed design and development of a NoSQL database with GraphQL and REST APIs, to support a microservices architecture. Collected and managed conflicting user and application needs.Created and presented a B2B consulting proposition to senior partners and achieved sign off, enabling organisations to innovate and continuously improve operations. Led a team of 8 to develop marketing materials for wider use in the business.Project managed the design of customer experience functions for two large councils to enhance the customer experience and reduce costs. Produced project plans, tracked progress and communicated findings to senior management, resulting in one year savings of over £1.5m and 14% increase in use of online channels.The skills he's found crucial for success:- Creativity (to engage people in solving problems differently)- Communication (to clearly present ideas)- Care (to excel in tough situations and have fun)

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  University Of Oxford

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