Jacob Rohan Joseph Email & Phone Number

Remote

Objective: Supercharge adoption of Yalo's solution and prepare the key CPG accounts for faster upsell.- Increased commerce volumes to +38% in the territory in 2 Qs by implementing a playbook for success in a key customer.- Maxed out the subscribed units of a key account for the year in 6 months, enabling the AE to start upsell discussion.

India

Objective: Develop Africa territory- Revived a key account in 5 months, increasing adoption by 40x, increasing the ACV by 6x.- Mapped the territory to create an NAL of 50 accounts.

Mumbai

Hybrid between Customer Success Manager and Solutions Engineer in the territory.- Conceptualised WhatsApp Banking, launched it in three banking customers and grew them to a combined 25 million users in 2 years.- Strategised to shut down the loss making India business for Yalo by churning all the customers in 1 year without damaging the relationship.

Mumbai, Maharashtra, India

Influential in pre and post sales for building an MRR of $50k in 1 year in India with large accounts such as ICICI Bank, RBL Bank, Edelweiss Tokio Life Insurance, YES Bank, Paynearby, etc.

Dubai, United Arab Emirates

Yowzapp aimed to connect amateur sports lovers to their favourite game by bringing underutilised sports facilities of academic institutions to life after regular working hours.Raised a round of funding, built the product and took it to market. Failed to scale up, realised and folded fast.

Cochin Area, India

When Wowmakers (a digital studio) pivoted from a branding studio to digital storytellers they used to frequently hire me as their art director for the many projects they did. My role was to write scripts, concepts, and help animators develop story board for their explainer videos. This used to be freelance role and the work (ones not bound by NDA) done has.

Cochin Area, India

• MobME’s technology incubator, Startup Village had seen tremendous response from the Kerala state student community. To impart the culture of startup to them, we started creating animated explainer videos. My role was.
• Shipped 5 videos with just one animator out of which this was shared by Ben Casnocha, co-author of the book Startup of You.

Cochin Area, India

• MobME pivoted to FinTech business and my role was to build relationships with banks, identify opportunities and create banking products.
• Shipped FedBook, a mobile passbook application which won the Innovative Product at the Indian Banks Association awards in 2013.

Mumbai Area, India

• The role was to scale up the business by building relationship with the national teams of telecom operators.
• Bagged two national deals with Vodafone and Aircel India for rolling out Zero User Latch On alerts, a flagship product of NetSol.
• Increased server presence in telcos from 5 to 55 in less than 2 years and thereby scaling the business to become the main revenue engine for the startup.
• Hired and mentored a team of 20 account managers.

Chennai Area, India

• MobME managed IVRS, OBD, SMS, USSD and campaign management platforms for telecom operators. It was MobME’s revenue engine in the early days and I joined the team as the operations head with focus on business development.
• Launched world's first open source telecom signaling stack to deploy an SMS centre reducing the cost by 20x.
• Increased revenue to 15x in 6 months by actively working with clients to deploy more services.

Bengaluru Area, India

Tech Mahindra is a leading IT and software services company from India. I worked as a software test engineer for a British Telecom project. I even got promoted as a test lead within 1 year.

B. Tech, Mechanical

Isc