Anthony Jacobs Email & Phone Number

Reston, VA, US

Washington D.C. Metro Area

• Developed and maintained legacy Python and Perl scripts to monitor, support, analyze, and manipulate traffic
• Processed upwards of 55-70 million transactions a day into a MySQL database for use in billing and analytics
• Oversaw billing activities for the countries of France, Ireland, UK, Spain, Germany, and Italy
• Creation and distribution of invoices with the use of multiple billing systems and architectures for monthly billing cycles
• Testing, implementation, and support of the new GPRS billing system
• Investigated anomalies in traffic volume and database performance

Bundang South Korea

• Manage a successful language learning environment for all students
• Develop second language acquisition curriculum and syllabi
• Work in a team with other teachers to hone teaching methods for each level
• Bridge communication with language barriers to meet client’s expectations
• Document daily and quarterly reports for students using Excel

Tallahassee, Florida Area

• Queried on average 44 to 48 thousand records annually submitted by trauma centers throughout the State; queries used for trauma center performance evaluation and in developing the Florida Trauma Annual Report
• Queried 750,000+ records from the Florida Trauma Database to analyze and build reports for medical research, patient care, and annual mortality rates
• Underwent routine Health Insurance Portability and Accountability Act (HIPAA) training for the protection and privacy of individually identifiable health information of patients
• Calculated the monetary compensation of Florida trauma centers using the Florida Trauma Registry patient volume
• Graphically designed and published the 2009 and 2010 Florida Trauma Annual reports, saving an estimated $150,000 in cost for the state of Florida
• Drafted, prepared, and published the 2011-2015 Florida Trauma Strategic Plan, saving an estimated $70,000 in cost for the state of Florida

Tallahassee, Florida Area

• Maintained positive and friendly customer service
• Performed troubleshooting for customer’s mobile devices
• Activated mobile devices for customer use
• Discussed and performed sales transactions
• Facilitated customer’s active account status