Jacob Shepherd Email and Phone Number
I am a passionate hospitality professional with over 5 years of experience in hotel management, currently serving as the Director of Rooms at the Doubletree by Hilton Tampa Rocky Point Waterfront. My leadership has led to significant operational improvements, such as elevating our TripAdvisor ranking from 56th to 20th in the Tampa area. My approach centers on data-driven strategies and fostering a collaborative, team-oriented culture.I’m particularly proud of my ability to innovate and enhance guest experiences. For example, I implemented a successful partnership with a local Bike Share program, adding unique amenities for our guests while boosting overall revenue. Previously, as a Hotel General Manager, I led the turnaround of a distressed boutique hotel, optimizing revenue streams and improving guest satisfaction through clear guidance and employee training.With a B.S. in Management and Finance from the University of Tampa and currently pursuing my MBA, I’m always eager to refine my business acumen and stay ahead in the hospitality industry. I excel in financial analysis, revenue management, guest service optimization, and team leadership.As I continue to advance in my career, I am looking to bring my expertise to a dynamic hotel management role in or around Asheville, North Carolina. I’m ready and excited to relocate, bringing with me a proven track record of driving operational excellence and elevating guest experiences. If you’re looking for a dedicated leader with a passion for hospitality and a solution-focused mindset, I’d love to connect!
Oliver Companies, Inc.
View- Website:
- olivercompanies.com
- Employees:
- 46
-
Director Of RoomsOliver Companies, Inc. Jan 2023 - PresentTampa, Florida, United States• Led teams in preparing housekeeping, front desk, and transportation for annual QA inspection, achieving 96% overall score.• Empowered Front Desk team to improve TripAdvisor ranking from 56th to 20th in Tampa area.• Partnered with Resort Pass program, increasing annual revenue by $6,000.• Partnered with Wynd Sentry to install recreational smoke monitoring in guest rooms and increase annual revenue by $24,000 -
Hotel General ManagerAvalon Hospitality Group Nov 2022 - Dec 2022The Capitol Hotel Downtown HartfordLed the re-positioning of a distressed 96 room upscale boutique hotel by implementing cost-saving measures and revenue enhancement strategies:• Conducted a comprehensive review of accounting procedures, resulting in the collection of over $20k in past due A/R.• Created an incentive program to drive staff to provide exceptional guest experiences.• Cultivated a cohesive team through clear guidance and training on company SOP's. -
Corporate Task Force General ManagerAvalon Hospitality Group Aug 2021 - Nov 2021Multiple• Recruited and trained a new team, implemented company SOP's, and onboarded a permanent GM for an Econolodge transition under Avalon Hospitality Group.• Managed a 120-room Red Lion property under receivership and continued remote management while handling other task force assignments. -
Hotel General ManagerAvalon Hospitality Group Dec 2020 - Aug 2021Red Roof Inn - Clearwater, Florida, United StatesManaged revenue to exceed budget despite pandemic challenges, negotiated partnerships for laundry & vending machines, and implemented successful maintenance & cleaning program. • Led property through brand standard changes in response to COVID-19.• Achieved revenues higher than budgeted.• Negotiated partnerships for laundry & vending machines. -
Hotel Assistant General ManagerAvalon Hospitality Group Aug 2018 - Aug 2020Red Roof Inn Clearwater Fl• Conducted monthly guest service training with staff to enhance customer satisfaction.• Monitored and responded to guest feedback, analyzing responses for improvement opportunities.• Led Maintenance team to successfully return 30 Out of Order rooms to service.• Managed accounting records, A/R, and implemented new payroll software for efficient operations. -
Supply Chain ManagerUnited States Marine Corps Jul 2013 - Jul 2018In my role as a Supply Chain Manager in the United States Marine Corps, I led a diverse team across multiple specialty areas, streamlined procedures, and earned recognition for disposing of excess equipment. My leadership and logistics skills were honed during my deployment to Spain, where I provided comprehensive supply and logistics support.
Jacob Shepherd Education Details
-
Master Of Business Administration - Mba -
Finance With A Minor In Accounting
Frequently Asked Questions about Jacob Shepherd
What company does Jacob Shepherd work for?
Jacob Shepherd works for Oliver Companies, Inc.
What is Jacob Shepherd's role at the current company?
Jacob Shepherd's current role is Energetic Hotel Manager | Data-Driven Process Improvements | Revenue Growth & Guest Satisfaction | Open to Relocation in and around Asheville, North Carolina.
What schools did Jacob Shepherd attend?
Jacob Shepherd attended University Of Tampa, University Of Tampa - John H. Sykes College Of Business, University Of Tampa - John H. Sykes College Of Business.
Who are Jacob Shepherd's colleagues?
Jacob Shepherd's colleagues are Andy Mayer, Matthew Mckee, Fox Howard, Stacy Lowney, Celinda Aviles, Mike Brat, Blanca Garcia.
Not the Jacob Shepherd you were looking for?
-
Jacob Shepherd
Project Manager | Mba Candidate At Cu Boulder Leeds School Of Business | VeteranDenver Metropolitan Area -
Jacob Shepherd
Overland Park, Ks6gmail.com, agileinnovators.com, siu.edu, siu.edu, siuecu.org, intouchsol.com9 +191362XXXXX
-
Jacob Shepherd
Tulsa Metropolitan Area3yahoo.com, benefitfocus.com, carilionclinic.org1 +191850XXXXX
-
Jacob Shepherd
Newnan, Ga
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial