Jacob Stelton Email & Phone Number

Remote

Pleasant Prairie, Wisconsin, United States

• Supported Direct Marketing Campaign Manager with day-to-day execution of marketing campaigns across channels including radio / TV, print, email, social media, direct mail and digital.
• Managed paid and organic social media marketing campaigns on Facebook and Instagram ultimately growing organic social media following by 48% and created on average 41 paid social media campaigns monthly.
• Recommended campaign performance improvements and adjustments with a focus on budget and ROI in a high-paced environment.
• Prepared and analyzed weekly, monthly, annual and ad hoc reports on marketing performance for upper management.
• Requested and reviewed creative pieces, tracked marketing costs, trafficked ad materials and approved invoices.
• Processed, tested, scheduled and reported an average of 27 email campaigns monthly.

• Aided in branded efforts and campaigns done by clientele companies
• Consulted on marketing efforts and development of web & social media presence
• Utilized photo-editing software to create logos, Facebook & Instagram posts and other marketing materials
• Developed and executed SEO & SMM strategies
• Analyzed business patterns to understand customer interactions with products and services

Sycamore, Illinois

• Managed CRM system, restock orders, branded advertising and aid in pricing strategies
• Demonstrated knowledge of menu, and build relationships with customers
• Trained new employees on daily tasks, computer system and public relations
• Built rapport with guests and vendors to provide proper service
• Ensured client retention

West Chicago, Illinois

• Served, prepared, and took down banquet events including weddings, golf outings, celebratory dinners.
• Demonstrated marketing skills by building guest rapport and understanding customer needs
• Anticipated & addressed guests' service needs and ease any occurrence
• Created a pleasant customer experience for event attendants with great service
• Aided in market research & market analysis to have the greatest reach in regard to marketing strategy

Sycamore, Illinois

• Performed basic maintenance on vehicles
• Interacted with customers, and guide them on to the most suitable service for their needs
• Aided in the sale of specific maintenance packages
• Inspected vehicles for maintenance issues or damages diagnostic reports

Sycamore, Illinois

· Maintain great customer experience, and sell daily specials· Prepare/ and make consumer goods for consumption as well as purchase· Stock backstock and face storefront to determine proper ordering quantities· Maintain customer relationships to ensure repeat business by ensuring the best customer experience

Roselle, Illinois

· Repair all damage to vehicle’s cooling, braking, suspension, driveline, and tires.· Write service list including cost of parts and labor fees· Call customers, and inform them on the components that were faulty, and inform on the price of repairs· Manage the front desk, taking messages from customers and coordinate drop offs and pickups.

Elk Grove Village, Illinois

· Repair faulty brake, suspension and driveline components.· Stock the parts room and maintain cleanliness of the shop.· Appraise and assess damage on a vehicle, to give accurate estimates.· Interact with customers, as well as informing them of necessary repairs to their vehicles

Bachelor Of Science - Bs, Marketing, Graduated

Activities and Societies: Beta Gamma Sigma Honor Society, MSAB Board Member, Sales Excellence Award Recipient, Limited access MKTG 450.

Associate Of Science - As, General Education, Graduated

Activities and Societies: Phi Theta Kappa Honor Society Graduated with an Associate of Science Degree. 4.0GPA

High School Diploma, General Education, Graduated