Jake Tulloch Email & Phone Number

Berkley, Massachusetts, United States

No-nonsense, high quality, fully warrantied solar installations for local homeowners. Competitive pricing, personal attention, and great customer service guaranteed. Serving Southeastern MA, RI and CT.

Massachusetts, United States

Harvard, Massachusetts, United States

Sydney, New South Wales, Australia

San Francisco, California, United States

Assists CEO and Director of Experience as lead content creator for company messaging and communications. Acts as a liaison between blockchain investment community and company leadership, providing an "ear to the ground" as a trusted advisor.

Marlborough, Massachusetts

Fall River, Ma

I handled Outside Sales and Project Management for SolarCity's residential division. This involved meeting with prospective customers at their homes, system design, contract signing, scheduling and coordination of steps leading to install, and handling customer interactions from first meeting onward. Overall, my goal was to make the process of leasing solar panels as simple, friendly, and convenient as possible. Also assisted in coaching and training new employees, conducting "ride alongs" where I accompanied them to sales appointments and offered critique and encouragement.

Fall River, Ma

OnProcess handles various logistics for many large telco providers (Comcast, Verizon, etc.), including but not limited to asset retention, customer service, surveys, and new product sales. Hired as Outbound Call Center rep, quickly learned dozens of programs, software, and procedures and was promoted to role of Lead Trainer in two months. This role included both on-boarding new hire classes (anywhere from 4 to 12 reps) and cross-training current reps on new programs. In addition to continuing to familiarize myself with new programs the company developed, I was simultaneously responsible for supporting reps who had just completed training, handling supervisor escalation calls, and writing detailed performance reviews on new reps. Overhauled performance review documentation, streamlining the onboarding process and making it easier for Team Leads to grasp the abilities and limitations of their new team members.

New Bedford, Ma

Assisted in managing writing staff, editing all articles and interviews for the print magazine. Developed and enforced house style, which governs grammatical best-practices for the writing staff. Acted as a go-to resource for all staff members with respect to content management, and helped ensure all deadlines were met. In addition to responsibilities as editor, also generated unique content for the magazine as a contributing writer.

Fall River, Ma

Worked as an At-Home telephone representative, booking new hotel and luxury resort reservations for all customers, including Starwood Preferred Guests.

Newport, Ri

Generated new business with clients in the greater Miami, Dallas and Philadelphia markets, developing relationships with companies who required business-class internet connectivity. Communicated the advantages of fixed-wireless WiMAX broadband over traditional landline-based solutions, working with IT staff, C-level executives, and other parties to facilitate contract signing for new business.

Worked on multiple marketing campaigns on behalf of Pitney Bowes Inc., directly engaging customers to successfully market Pitney Bowes supplementary products and services. Set the company's "Purchase Power" campaign record for customer agreements in a day with 27.