Jessica Acosta-Rubio Email & Phone Number

Miami, Florida, United States

As the Director of Implementation in the Operations Team at Venn, my role is centered around ensuring a smooth and successful onboarding process for our customers, and my team plays a crucial role in achieving this by assisting customers in completing their account setup and implementation.On a daily basis, I am responsible for tracking the timelines and budgets of our day-to-day operations. This involves closely monitoring the progress of customer onboarding and implementation projects… Show more As the Director of Implementation in the Operations Team at Venn, my role is centered around ensuring a smooth and successful onboarding process for our customers, and my team plays a crucial role in achieving this by assisting customers in completing their account setup and implementation.On a daily basis, I am responsible for tracking the timelines and budgets of our day-to-day operations. This involves closely monitoring the progress of customer onboarding and implementation projects to ensure they are completed efficiently and within the allocated budget.Additionally, I focus on driving our customers to realize value from our products in the shortest period possible. This means proactively engaging with them, understanding their needs, and providing them with the necessary support and guidance to utilize our platform and experience its benefits fully.To enhance user engagement with our platform, I oversee the development and delivery of educational materials and onboarding flows. These resources aim to familiarize customers with our platform's features and functionalities, ultimately making their experience more rewarding and satisfying.Furthermore, I collaborate closely with cross-functional teams within the company to develop client onboarding and success plans. By bringing together various departments and expertise, we create comprehensive strategies to ensure that customers have a seamless and positive experience with Venn.Overall, my role as the Director of Implementation is pivotal in fostering a sense of belonging within neighborhoods and communities by enabling our customers to connect with their neighbors through our innovative technology platform. Show less

Miami, Florida, United States

Miami, Florida, United States

As the Senior Project Manager at Selina, one of the world's fastest-growing hospitality brands, my role was crucial in spearheading the planning, development, and successful renovation and launch of over sixty historical sites. The executive team at Selina sought an industry-savvy Project Manager. I was responsible for overseeing the financing, approval, and design of all infrastructure for these projects, including working spaces, wellness centers, speakeasy bars, and full-restaurant… Show more As the Senior Project Manager at Selina, one of the world's fastest-growing hospitality brands, my role was crucial in spearheading the planning, development, and successful renovation and launch of over sixty historical sites. The executive team at Selina sought an industry-savvy Project Manager. I was responsible for overseeing the financing, approval, and design of all infrastructure for these projects, including working spaces, wellness centers, speakeasy bars, and full-restaurant developments.My primary focus was providing high-quality management, ensuring that each project adhered to the company's standards of excellence and met the established financial objectives. This involved careful planning, budgeting, and coordination to deliver exceptional results on time and within budget constraints.A significant aspect of my role was building and maintaining effective internal and external relationships. I collaborated closely with various stakeholders, including consultants, public funders, private lenders and equity providers, community organizations, architects, construction managers, and government liaisons. By fostering strong partnerships with these parties, I ensured smooth communication and cooperation throughout the project lifecycle.I played a crucial role in driving the successful transformation of historical sites into beautifully-designed accommodations with integrated coworking spaces, recreational facilities, wellness centers, and local experiences. This required a keen understanding of the hospitality industry, standard processes, and the ability to manage multiple projects simultaneously.Overall, my role as the Senior Project Manager at Selina contributed significantly to the brand's growth and success, as I oversaw the execution of complex and ambitious development projects, turning historical sites into vibrant and thriving hospitality destinations that blended modern amenities with rich cultural experiences. Show less

Miami

As the Senior Project Development Manager at MASS, a Miami-based general contracting company, my role was pivotal in overseeing the successful execution of a significant building project covering over 30,000 sq ft of Commercial, High-end Residential, and Retail Spaces. Personally recruited by the CEO, my responsibilities encompassed strategic planning, project management, and financial oversight, all while upholding the highest standards of excellence in terms of quality.Working closely… Show more As the Senior Project Development Manager at MASS, a Miami-based general contracting company, my role was pivotal in overseeing the successful execution of a significant building project covering over 30,000 sq ft of Commercial, High-end Residential, and Retail Spaces. Personally recruited by the CEO, my responsibilities encompassed strategic planning, project management, and financial oversight, all while upholding the highest standards of excellence in terms of quality.Working closely with the CEO, I played a key role in the real estate development program, from the initial stages of site identification and acquisition, through due diligence, construction, and the handover to the operational business unit.My main accomplishments included:Project Management: I was responsible for the efficient and effective project management of a large-scale building project, overseeing the development process from start to finish. This included coordinating various teams and stakeholders, meeting timelines, and maintaining project budgets.Diverse Client Management: I successfully managed a diverse roster of local and national clients, including notable names like Lyft, East End Capital, PLC Investments, and Kush Hospitality Group. My ability to collaborate and communicate effectively with clients ensured their satisfaction and contributed to the company's reputation for delivering top-notch services.As the Senior Project Development Manager, I brought a combination of leadership, problem-solving, and analytic skills to the table. Cross-team collaboration was essential to our success, and I fostered strong working relationships with internal teams, ensuring everyone was aligned and focused on achieving project goals.Overall, my contributions as the Senior Project Development Manager were instrumental in advancing MASS's reputation and success in providing management, construction, and owner representation services to South Florida developers and property owners. Show less

Miami/Fort Lauderdale Area

As the Director of Operations at CASACOR Miami, one of the most prominent architecture, interior design, and landscaping exhibitions in the United States, my role was instrumental in the successful execution of the show-house project. Working closely with the CEO, I played a key role in conceptualizing the overall idea of the exhibition and took on the responsibility of delivering the project for a vast 120,000 sq ft exhibition space.My main responsibilities and achievements… Show more As the Director of Operations at CASACOR Miami, one of the most prominent architecture, interior design, and landscaping exhibitions in the United States, my role was instrumental in the successful execution of the show-house project. Working closely with the CEO, I played a key role in conceptualizing the overall idea of the exhibition and took on the responsibility of delivering the project for a vast 120,000 sq ft exhibition space.My main responsibilities and achievements include:Project Conceptualization: I actively contributed to developing the show-house concept, bringing creative and innovative ideas. Collaborating with the CEO and other stakeholders ensured the exhibition's vision was compelling and aligned with the company's objectives.Stakeholder Management: As the primary point of contact for CASACOR Miami, I maintained effective communication and relationships with partner agencies, community organizations, political officials, and funders. This involved skillful negotiation and collaboration to secure necessary resources and support for the project.Project Management: From the initial planning stages to the final delivery, I oversaw the entire operation of the exhibition. This included managing all installations, coordinating various teams and vendors, and ensuring the project adhered to timelines and budget constraints.Exceptional Results: Through meticulous planning and diligent execution, I successfully delivered the project on time and under budget. The exhibition received rave reviews from global media and top trade publications such as Architectural Digest, Wallpaper Magazine, Design Boom, and Estadão Brazil, showcasing the excellence of our efforts and contributing to CASACOR Miami's reputation as a leading exhibition in the industry. Show less

7600 Ne 4Th Ct. Miami Fl 33138

As the Operations Manager at Ironside, a sustainable global community in Miami's Upper Eastside, I managed 67 showrooms, studios, and coworking spaces daily. My responsibilities include facility management, tenant relations, event coordination, business development, sustainability initiatives, and operational efficiency. I contribute to creating a vibrant and innovative environment that fosters creativity and collaboration among diverse professionals, all united by a shared passion for making… Show more As the Operations Manager at Ironside, a sustainable global community in Miami's Upper Eastside, I managed 67 showrooms, studios, and coworking spaces daily. My responsibilities include facility management, tenant relations, event coordination, business development, sustainability initiatives, and operational efficiency. I contribute to creating a vibrant and innovative environment that fosters creativity and collaboration among diverse professionals, all united by a shared passion for making the everyday extraordinary. Show less

Construction Management Specialization, Construction

Construction Management Specialization is intended for construction industry professionals, engineers, and architects who are looking.

Design Thinking

Master - Design Business And Development, Business/Commerce, General

Bfa, Design