Schedule up to 100 roofing appointments per month; Act as the primary point of contact for outside estimators ensuring customers complete satisfaction. Built and maintain relationships with customers while resolving issues and closing business opportunities. Provide Administrative Support to the Office Manager.

Generated 150 calls resulting in 15 customer quotes per week; entered data into Salesforce.com.Collaborated with the sales team to develop strategies for identifying new customer for leasing and selling modular buildings.Supported sales team in lowering the number of expired leases resulting in raised monthly renewal rates.Assisted with qualifying leads and closing deals while providing exceptional service to customers by building relationships.

Researched ways to increase the growth of the company by making cold calls and supporting the sales staff.

Interviewed over 45 Certified Nursing Assistant (CNA) applicants on a daily basis.Gathered client contact and medical information and entered into proprietary database to be circulated amongst CNA's, medical personnel and customer care coordinators.Order office supplies and uniforms for incoming CNAs.

Provided support to 17 attorneys in shared office space, answering a multi-unit switchboard.Scanned drawing and logos for filing with the U.S. Patent and Trademark Office.Submitted filings in federal and state courts.

Maintained a database of confidential client information, prepared meeting notes for 11 vice presidents and tracked incoming calls.Organized semiannual Board of Trustees meetings and other staff meetings as they related to the university.

Provided office-related support to the Investment Banking division; scheduled and coordinated meetings, arrange travel itineraries, and order and maintained office supplies for over 100 employees.Provided additional office support to 33 senior level employees.