Jacqueline Blevins

Jacqueline Blevins Email and Phone Number

Sales Support Specialist @ Cengage Group
boston, massachusetts, united states
Jacqueline Blevins's Location
Greater Milwaukee, United States
Jacqueline Blevins's Contact Details

Jacqueline Blevins work email

Jacqueline Blevins personal email

n/a
About Jacqueline Blevins

I am a legal and administrative professional with diverse experience in a variety of business environments and legal practice areas.

Jacqueline Blevins's Current Company Details
Cengage Group

Cengage Group

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Sales Support Specialist
boston, massachusetts, united states
Website:
cengage.com
Employees:
3281
Jacqueline Blevins Work Experience Details
  • Cengage Group
    Sales Support Specialist - Account Management
    Cengage Group Apr 2022 - Present
    Remote
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  • Alternative Apparel
    Sales Support Specialist
    Alternative Apparel Sep 2015 - Sep 2021
    Norcross, Georgia
    Maximize sales through creative problem solving, upselling and continuous order management.Supporting external rep’s.Entering orders and assisting top customers.Resolved complex customer issues by email, phone or chat.Investigate order discrepancies and issue credits, price adjustments and RMA’s.Leverage extensive product knowledge to field customer inquiries.Investigate and solve logistical issues with transportation companies. Resolve issues related to Magento web platform and NuOrder platform through report analysis.Document customer interaction and capture lost sales in HubSpot CRM.Research prognostics for incoming inventory to allocate orders.Prepare customs documents for international shipping.Provide product and shipping quotes.Worked closely with Quality Control to provide product testing and information.
  • Alternative Apparel
    Product Specialist
    Alternative Apparel Aug 2011 - Sep 2015
    Provided brand education and product knowledge to customers.Answering general product, stock, and order inquiries.Received and entered customer orders via phone, fax and email.Managed high volume calls; 40+per day.Supported the Outside Sales team.Managed customer requests via Huspot CRM tickets.Peer training leader.
  • Alternative Apparel
    Team Lead, Value Added Service
    Alternative Apparel Jun 2009 - Aug 2011
    Followed production schedule and ensured orders were processed efficiently. Supervised VAS Team and was main point of contact during production.Initiated and implemented ideas for reducing time to complete orders.Communicated order issues to Key Account Specialists.Maintained inventory cycles.

Jacqueline Blevins Skills

Event Planning Retail Inventory Management Sales Invoicing Accounting Call Centers Typing Speed Of 65 70 Wpm

Jacqueline Blevins Education Details

Frequently Asked Questions about Jacqueline Blevins

What company does Jacqueline Blevins work for?

Jacqueline Blevins works for Cengage Group

What is Jacqueline Blevins's role at the current company?

Jacqueline Blevins's current role is Sales Support Specialist.

What is Jacqueline Blevins's email address?

Jacqueline Blevins's email address is jb****@****ntl.com

What schools did Jacqueline Blevins attend?

Jacqueline Blevins attended Clark Atlanta University, Ohio Christian University.

What skills is Jacqueline Blevins known for?

Jacqueline Blevins has skills like Event Planning, Retail, Inventory Management, Sales, Invoicing, Accounting, Call Centers, Typing Speed Of 65 70 Wpm.

Who are Jacqueline Blevins's colleagues?

Jacqueline Blevins's colleagues are Raúl León Guzmán, Emily Kramer, Glenn Watson, Davene Staples, Jorge Avila, Ninen Romero, Eugenia Alvarez.

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