Customer Success And Implementation Specialist
Current
Feb 2024 - Present
AeroLeads people directory · profile
Jacqueline Bourassa Email & Phone Number
Customer Success and Implementation Specialist
at
TRAILD
1 work email found
@syndigo.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success and Implementation Specialist
Location
United States
Company size
Who is Jacqueline Bourassa? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jacqueline Bourassa is listed as Customer Success and Implementation Specialist at TRAILD, a with 4 employees, based in United States. AeroLeads shows a work email signal at syndigo.com and a matched LinkedIn profile for Jacqueline Bourassa.
Jacqueline Bourassa previously worked as Implementation Project Manager at Syndigo and Client Onboarding Specialist at Experience.Com. Jacqueline Bourassa holds Ba, Business Administration from University Of New Hampshire-Manchester.
Company email context
Email format at TRAILD
This section adds company-level context without repeating Jacqueline Bourassa's masked contact details.
{first}.{last}@syndigo.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jacqueline Bourassa. Compare company email patterns before reaching out.
Profile bio
About Jacqueline Bourassa
Solutions oriented professional dedicated to working with clients and internals to achieve success. Reflect experience with SaaS and Tech; both large and small businesses to produce high achieving results. I thrive on being a skilled collaborator. Strong customer success and support professional skilled in Sales, Implementation, Training, Business Communications, Microsoft tools, and Salesforce application.
Current workplace
Jacqueline Bourassa's current company
Company context helps verify the profile and gives searchers a useful next step.
Traild
8 roles
Jacqueline Bourassa work experience
A career timeline built from the work history available for this profile.
Implementation Project Manager
Apr 2022 - Dec 2022
Client Onboarding Specialist
May 2021 - Apr 2022
Client Support Specialist Ii
Jul 2020 - Apr 2021
Project Coordinator - Team Lead
Nel
Nov 2019 - Mar 2020
Senior Service Operations Specialist & Project Coordinator
• Supported multiple vertical teams by assisting project managers and practice directors with handling billing issues and customer inquiries, as well as creating projects in OpenAir system (PSA system)• Used qualitative analysis to run reports and resolve billing disputes using EDW• Coordinated with many cross-functional groups (finance, sales, maintenance) to maintain conformance• Delivered services with the use of Salesforce and coordinated efforts amongst sales• Created customer and project sites for documentation, using Sharepoint• Maintained project budget and deadlines for technology partner-related projects, as well as establishing relationships with partners• Assisted with training for all new hires and interns within Professional Service group• Handled creation of process documents and job aids for Professional services group
Jan 2015 - Oct 2019
Service Operations Specialist
Apr 2013 - Jan 2015
Education Support Coordinator Iii
Feb 2010 - Mar 2013
Team & coworkers
Colleagues at TRAILD
Other employees you can reach at traildtech.com. View company contacts for 4 employees →
DD
Daniel Dragicevich
Colleague at TraildMelbourne, Victoria, Australia
View →
EN
Emilia Nicole
Colleague at TraildCarrum Downs, Victoria, Australia
View →
TW
Tristan Windsor
Colleague at TraildAustralia
View →
AP
Aiste Pienaar
Colleague at TraildMidden-Holland, Netherlands
View →
YU
Yanine Uribe
Colleague at TraildGreater Melbourne Area, Australia
View →
AB
Ann-Katrin Blackwell
Colleague at TraildTampa, Florida, United States
View →
ES
Eva Schelling
Colleague at TraildGreater Melbourne Area, Australia
View →
DD
Dian Du Toit
Colleague at TraildCenturion, Gauteng, South Africa
View →
NN
Nav Navaratnam
Colleague at TraildMelbourne, Victoria, Australia
View →
CD
Caillie Dunne
Colleague at TraildSydney, New South Wales, Australia
View →
Daniel Dragicevich
Colleague at TraildMelbourne, Victoria, Australia
View →
EN
Emilia Nicole
Colleague at TraildCarrum Downs, Victoria, Australia
View →
TW
Tristan Windsor
Colleague at TraildAustralia
View →
AP
Aiste Pienaar
Colleague at TraildMidden-Holland, Netherlands
View →
YU
Yanine Uribe
Colleague at TraildGreater Melbourne Area, Australia
View →
AB
Ann-Katrin Blackwell
Colleague at TraildTampa, Florida, United States
View →
ES
Eva Schelling
Colleague at TraildGreater Melbourne Area, Australia
View →
DD
Dian Du Toit
Colleague at TraildCenturion, Gauteng, South Africa
View →
NN
Nav Navaratnam
Colleague at TraildMelbourne, Victoria, Australia
View →
CD
Caillie Dunne
Colleague at TraildSydney, New South Wales, Australia
View →
2 education records
Jacqueline Bourassa education
Ba, Business Administration
Ba, Business Administration
FAQ
Frequently asked questions about Jacqueline Bourassa
Quick answers generated from the profile data available on this page.
What company does Jacqueline Bourassa work for?
Jacqueline Bourassa works for TRAILD.
What is Jacqueline Bourassa's role at TRAILD?
Jacqueline Bourassa is listed as Customer Success and Implementation Specialist at TRAILD.
What is Jacqueline Bourassa's email address?
AeroLeads has found 1 work email signal at @syndigo.com for Jacqueline Bourassa at TRAILD.
Where is Jacqueline Bourassa based?
Jacqueline Bourassa is based in United States while working with TRAILD.
What companies has Jacqueline Bourassa worked for?
Jacqueline Bourassa has worked for Traild, Syndigo, Experience.Com, Intercontinental Exchange, and Nel.
Who are Jacqueline Bourassa's colleagues at TRAILD?
Jacqueline Bourassa's colleagues at TRAILD include Daniel Dragicevich, Emilia Nicole, Tristan Windsor, Aiste Pienaar, and Yanine Uribe.
How can I contact Jacqueline Bourassa?
You can use AeroLeads to view verified contact signals for Jacqueline Bourassa at TRAILD, including work email, phone, and LinkedIn data when available.
What schools did Jacqueline Bourassa attend?
Jacqueline Bourassa holds Ba, Business Administration from University Of New Hampshire-Manchester.
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