Jacqueline Dimmick Email & Phone Number

• Interviewing claimants, witnesses, and all relevant parties
• Determining and investigating coverage issues
• Identifying fraudulent claims
• Completing accurate and well investigated liability decision
• Setting realistic expectations with all parties involved, and meet those expectations
• Prioritizing and managing workload

 Interviewing claimants, witnesses, and all relevant parties Communicating with insured, claimant, and all other parties involved on status of all claims Communicating with insured and underwriting on loss risk issues Determining and investigating coverage issues Providing optimal customer service to policyholders Identifying fraudulent claims.

 Ensure the store meets all protocols in line with Loss Prevention and OSHA guidelines. Ensure all Company policies and procedures are understood and followed. Provide regular performance feedback to all team members. Setting individual goals for staff of eight including Assistant Managers, Supervisors, and Associates and ensuring both individual and.