Jacqueline Gannon Email and Phone Number

Safely and efficiently handled and moved merchandise using power equipment as needed (forklift and tugger certified). Received and unloaded cartons or pallets from trailers. Inventory Management. Maintained carton count accuracy in the warehouse. Unloaded cartons from electric conveyor and stacked onto trailer. Located & removed pallets of merchandise from storage locations. Used technology to monitor carton count. Processed orders quickly & efficiently. Moved merchandise weighing up to 60lbs. Worked independently and in a team environment. Effectively communicated necessary policies and procedures to team members. Practiced and promoted company safety guidelines

Supervised training and professional development of up to 25 new employees every season. Collaborated across departments to drive productivity and created a positive experience for team members. Regularly accounted for more than $50,000 in cash. Resolved customer issues quickly and efficiently

Consulted with advertising agencies to arrange promotional campaigns in all types of media. Described products to customers and accurately explained details and care of the merchandise.· Created effective messaging using language, graphics and marketing collateral. Greeted customers entering the store and answered customers' questions. Answered an average of 30 calls per four-hour shift addressing customer inquiries, solving problems and providing new product information

Achieved an insurance specialist certificate through the Chamber of Commerce and Industry. Calculated quotes and educated potential clients on insurance options. Met with eight existing and prospective clients each week to select appropriate insurance policies. Tracked the progress of all outstanding insurance claims. Calculated premiums and established payment methods for sales. Contributed ideas and offered constructive feedback at weekly sales and training meetings. Reported policy changes and company conditions affecting customer satisfaction. Tracked the progress of all outstanding insurance claims