Classic Format Certification

• Facilitated communication and partnership between lululemon and local studios and movements.• Collaborated with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life. • Established and manageed local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention. • Engaged with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub. • Connected with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience. • Attended and supported local Community events. • Executed the product seeding strategy through community partners and Ambassadors. • Reviewed community-relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives. • Contributed to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

• Collaborated with store leadership to bring product strategy to life. • Proactively planned, prioritized, managed, and led inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). • Ensured execution of product actions (e.g., pullbacks, consolidations, repricing). • Engaged team members in inventory management by creating a fun and productive atmosphere for the shift. • Monitored product levels and communicated findings to support sell-through strategy and optimal product availability for the guest. • Reviewed and interpreted daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus.• Participated in the store’s hiring process, including onboarding and training. • Addressed team member performance and supported their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. • Contributed to a respectful and inclusive team environment by establishing supportive working relationships with team members. • When serving as Supervisor on Duty during store open hours, moved dynamically and led from the floor to ensure every guest received technical product education and established a world-class guest experience.

• Provided front-of-house service to customers to curate a professional and welcoming experience.• Educated customers through friendly interaction about products in order to determine the ideal item for the individual in a manner that respected the guest's time.• Assessed guests’ needs to provide customized, effective purchase and return solutions and support. • Collaborated with team members to ensure optimal guest experience and support store operations.• Maintained inventory through back-of-house organization systems• Contributed to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.

In-the-field internship for the Exercise Science program through the University of Vermont.

On-campus position assisting in daily operational tasks for UVM Athletic Medicine team.

• Assisted chiropractic doctors with daily office responsibilities, which included patient experience, scheduling, consultations and evaluations, and financial discussions. • Worked closely with insurance companies to confirm chiropractic benefits.

• Provided customer service to club members, alongside performing daily opening and closing duties. • Maintained a safe pool environment both on and off the deck by working with additional lifeguards to monitor swimmers of all levels.