Jacqueline Malta

Jacqueline Malta Email and Phone Number

Facility Specialist and Lead Service Specialist @ Olin
State of São Paulo, Brazil
Jacqueline Malta's Location
São Paulo, São Paulo, Brazil, Brazil
Jacqueline Malta's Contact Details

Jacqueline Malta work email

Jacqueline Malta personal email

n/a
About Jacqueline Malta

With over 25 years of experience at The Dow Chemical Company in Brazil, I began my journey in December 1988 as an Office Assistant student. After completing my degree in Languages in 1990, I transitioned to a bilingual secretary role. For the first 16 years, I provided administrative and office support to various departments, including Human Resources, EH&S, Operations & Manufacturing, Information Systems, and Commercial Areas (Sales & Marketing). Later, I shifted my career to become a Latin America Pricing Specialist and Contracts Sales Administrator for the Polyurethane Business, gaining significant experience in the Commercial Area. Over the past four years, I have dedicated myself to the Supply Chain area as the Latin America Quality Leader for Customer Complaints within the Order to Cash portfolio. My diverse departmental experience has equipped me with extensive knowledge of different work processes and people, and I have developed skills such as initiative, leadership, teamwork, and interpersonal effectiveness.In early 2015, I relocated to Mexico City and joined Olin Corporation in early 2016, where I gained valuable insights into Mexican culture and corporate organization. At the end of 2017, I returned to Brazil and rejoined Olin as the Executive Assistant to the President of Olin in Latin America. By the end of 2019, I took on the role of Facility Specialist & Lead Service Specialist, overseeing the São Paulo and Mexico offices and providing IT end-user support for Olin's three sites: São Paulo, Guarujá, and Mexico.In this role, I have successfully implemented new office projects and network setups across all three locations, including two office relocations in São Paulo and one in Mexico City. My project management, cost evaluation, and analysis skills have been instrumental in these endeavors.

Jacqueline Malta's Current Company Details
Olin

Olin

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Facility Specialist and Lead Service Specialist
State of São Paulo, Brazil
Website:
olin.com
Employees:
3609
Jacqueline Malta Work Experience Details
  • Olin
    Facility Specialist And Lead Service Specialist
    Olin
    State Of São Paulo, Brazil
  • Olin
    Facility Specialist & Lead Service Specialist
    Olin Jan 2020 - Present
    São Paulo, Brasil
    Applie conceptual and practical knowledge to support the delivery of services required to maintain and operate the office workspace.Includes the management of service providers who operate and maintain the facility assets along with the services that are delivered in support of these assets such as move, add and changes. Can also include a partnership with the LATAM General Management for construction and renovation projects aligned with the local Facility strategies. Support the governing of various service providers’ delivery of facility by analyzing data and proposing actions ensuring Olin is receiving services per the contractual relationship including KPIs, service validation, and continuous improvement. As IT End User support, work closely with IT Operations to ensure that IT Service Management processes and services are optimized to meet the business demands. Establish standardized service delivery and end user engagement processes for IT Service delivery teams. Identify and drive opportunities for User Self Service (e.g. Online Help documentation, automated mobile phone provision/approval, etc.
  • Olin
    Executive Office Assistant
    Olin Jul 2017 - Dec 2019
    São Paulo, Brasil
    Provide office professional support to the Latin America General Manager, as well as to the senior leadership team, by managing an extremely active and complex calendar of appointments, especially for the main events/trips; Exercise considerable discretion and independent judgment in managing the flow of work within the area of responsibility. Work with a limited degree of supervision with the full authority of the supported senior leader and detailed knowledge of the organization's operations, procedures, and people. Lead special projects on behalf of leader supported; Organize, plan, arrange and coordinate information, monitors results.
  • Olin Corporation
    Office Assistant
    Olin Corporation Apr 2016 - Jul 2017
    México
    Responsible for providing administrative and office support to several departments, such as Human Resources & Public Affairs, Purchasing, Financial and Supply Chain Areas.
  • The Dow Chemical Company
    Laa Order To Cash Quality Leader
    The Dow Chemical Company Feb 2010 - Dec 2014
    São Paulo E Região, Brasil
    LAA OTC (Order to Cash) Quality Leader, reporting to the LAA OTC Leader. In this last position I was responsible for designing and implementing a new Latin America Quality process for Customer Complaints, for 13 businesses units, which included:• Revision of CAMP (Quality Complaint Process) and Quality Leader Role (Process realignment, Productivity, Tools/Procedures and People).• Transfer knowledge on OTC (Order to Cash) work processes to all BPSC (Business Services) employees within Work Process Coach sphere of influence.• Support day-to-day operations of the BPSC ((Business Services) Quality Team to assure operational stability and client satisfaction.• Provide Training and Work Process Effectiveness support to the employees to ensure standardization of the work processes.• Assist in classroom training as well as individual training for more than 350 employees within the Latin America.
  • The Dow Chemical Company
    Sr. Administrative Specialist And Pricing Specialist/Contracts Sales Administrator
    The Dow Chemical Company Jul 2006 - Jan 2010
    São Paulo E Região, Brasil
    Sr. Administrative Specialist and Pricing Specialist/Contracts Sales Administrator, reporting to the Commercial Director and to the LAA Commercial Leader for PU Business.Responsible for providing Administrative and Office Professional support to the Polyurethane Systems Plant – Commercial and Operations Groups (Cross-Functional Departments).As Pricing Specialist and Contracts Sales Administrator, was responsible for :- approving price discrepancies in situations where the Marketing Managers were not available.- maintaing minimum price in SAP according to formal delegation from each MarketingManager and making any changes where necessary.- Training sellers and marketing managers on the new Sales Contract Tool to guarantee that all sales contracts were included into the Contract Tool.
  • The Dow Chemical Company
    Senior Adminstrative Assistant
    The Dow Chemical Company Jul 1996 - Jun 2006
    São Paulo E Região, Brasil
    Sr. Administrative Specialist, reporting to the LAA Commercial Director, at PU Systems Plant, Jundiaí, SP.Responsible for providing Administrative and Office Professional support to the Commercial Team and Operations Group (Cross-Functional Departments).
  • The Dow Chemical Company
    Office Assisntant For Information Systems Department
    The Dow Chemical Company Aug 1994 - Jul 1996
    São Paulo E Região, Brasil
    Information Systems Office Assistant, reporting directly to the LAA IT Leader. Responsible for providing Administrative and Office Professional support to the IT Group.
  • The Dow Chemical Company
    Office Assistant For Manufacturing & Operations
    The Dow Chemical Company Dec 1992 - Jul 1994
    São Paulo E Região, Brasil
    Office Assistant, reporting to the Operations and Site Leader.Responsible for providing Administrative and Office Professional support to the Operations Team at Jundiaí Plant.
  • The Dow Chemical Company
    Office Assistant For Environmental, Safety And Health Department
    The Dow Chemical Company Jan 1992 - Nov 1992
    São Paulo E Região, Brasil
    Responsible for providing Administrative and Office Professional support to the Environmental, Health and Safety Team, reporting to the EH&S Manager.
  • The Dow Chemical Company
    Human Resources Office Assistant
    The Dow Chemical Company Sep 1990 - Dec 1991
    São Paulo E Região, Brasil
    Responsible for providing Administrative and Office Professional support to the Human Resources Team.
  • The Dow Chemical Company
    Sr. Office Assistant
    The Dow Chemical Company Dec 1988 - Sep 1990
    São Paulo E Região, Brasil
    Trainee

Jacqueline Malta Education Details

Frequently Asked Questions about Jacqueline Malta

What company does Jacqueline Malta work for?

Jacqueline Malta works for Olin

What is Jacqueline Malta's role at the current company?

Jacqueline Malta's current role is Facility Specialist and Lead Service Specialist.

What is Jacqueline Malta's email address?

Jacqueline Malta's email address is ma****@****nbc.com

What schools did Jacqueline Malta attend?

Jacqueline Malta attended Pontifícia Universidade Católica De Campinas.

Who are Jacqueline Malta's colleagues?

Jacqueline Malta's colleagues are Adrian Kahlich, Alyssa Maddron, Allissa Barkett, 이경섭, Maren Behrens, Sascha Tyrolt, Sean Price.

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