Jacqueline Pearce Email and Phone Number

Private Tutoring (Mathematics, Ancient History and Legal Studies) - Lesson and exam preparation; - Marking; - Developing strategies to assist students to absorb and understand coursework and key concepts; and - Assist students to effectively manage competing exam timetables and assessment deadlines.

- Dealing with client enquiries in a prompt manner by phone and in person;- Creating file notes following incoming or outgoing phone calls; - Liaising with the necessary authorities to coordinate client appointments, conferences, mediation and court hearings;- Using LEAP legal software to update client files online by accounting for phone calls, emails and documentation; - Ensuring files are up to date, in chronological order and categorised correctly;- Preparing and amending documents for mediation, CARS hearings and court hearings; - Assisting with administrative duties including but not limited to photocopying, shredding, printing and reviewing of files;- Managing incoming and outgoing mail; - Drafting letters to clients, barristers, opposing counsel and other bodies relevant to our clients claim; and- Regularly sending follow up emails or making calls to gather outstanding information, invoices or payment.

- Dealing with client enquiries in a prompt manner by phone and in person;- Liaising with clients to coordinate enrolments and re-enrolments, diary management, feedback and complaints; - Managing and implementing strategies to improve file management system;- Assisting with ad hoc administrative duties including but not limited to photocopying, printing and data entry; - Invoicing, processing payments by EFT and cash and reconciling office accounts; - Greeting and settling clients in waiting area;- Manage voicemails and message overflow; and- Marking coursework and exams.