Jacqueline Phan Email & Phone Number

California, United States

Redwood City, California, United States

- Generated and oversee pilot schedule, operations and resource allocation to ensure trials are completed safely, accurately and on time. Quickly and efficiently redirect resources in response to changing priorities- Logistic planning with trial leads to execute trials to fulfill companywide roadmap goals - Managed equipment and chemical inventory sheet.

Redwood City, California

- Managed and supported internal and external Engineers and Process Development Associates to support 24/7 production, as well as provided guidance and on-site troubleshooting support while ensuring safety, transferring operational best practices, as well as providing operating instructions and training- Commissioning and Process Startup Manager for.

Redwood City, California

- Proactively engage with internal stakeholders and navigate company resources to help troubleshoot process issues- Pilot model scale studies to assist Process Development Engineers to identify process inefficiencies and map data trends for research team - Evaluate and recommend methodical adjustments to batch records based on operational.

Mountain View

- Communicated with off-site doctors and healthcare professionals on a daily basis regarding patient’s blood count to determine eligibility for specialized cancer treatments, such as stem cell transplants- Maintained complex client caseload files for quality assurance and audit compliance- Collaborated with leadership and delegated tasks to various.

South San Francisco

- Performed troubleshooting by communicating process problems and following precise instructions from the quality assurance team via telephone- Led and represented Seed Train in the MNIB2126A campaign as the Cell Line Coordinator, collaborating with Manufacturing Sciences and Technology and the Pharma Technical Development groups to address the production.

Sunnyvale, CA

- Tasked as the lead customer service specialist, responsible for addressing and defusing potentially volatile customer complaints- Trained new waiters and floor staff on customer service expectations, safety procedures, proper food handling, and restaurant protocols- Advised management of overarching process improvements- Recognized by management for.

Davis, CA

- Collaborated closely with renowned researcher, Dr. Susan M. Kauzlarich, and her research team of post-doctorate and graduate candidates for various research topics in the field of nanoparticles- Learned how to use analytical instruments and specialized lab equipment, including: argon filled glove box, ball mill machine and furnace- Conducted several.

- Prepared daily prescriptions orders with corresponding labels and shelving according to brand name- Categorized and sort medications in alphabetical order and remove expired medications - Maintained pharmaceutical supplies by processing orders and handling them properly - Learned about drug interactions, side effects, and dosage during a consultation.

- Affiliated with customers on the sales floor with exceptional customer service to ensure a smooth and delightful experience- Assisted store manager in implementing company policies among 8 store employees- Trained and oversaw new hires during the first two week period of training to ensure the new hires are adequately prepared for certain scenarios.

Bachelor Of Science (Bs), Medicinal And Pharmaceutical Chemistry

Associate Of Arts And Sciences (Aas), Chemistry

Activities and Societies: De Anza's Women's Volleyball Team 2008-2010

Education record

Education record