Jacqueline Rose Email and Phone Number

• Supported Auburn University in generating $1.3+ million in annual football parking sales, oversaw 90+ staff members to optimize football parking and traffic operations, and managed gameday social media platforms• Directed ticket operations for PGA TOUR Champions tournament, NTT INDYCAR Series race, and Barber Vintage Festival and in collaboration with marketing team led to a record attendance of 231,000 fans, collectively• Orchestrated on-field entertainment and in-stadium activities including team introductions, fan competitions, and family fan zone resulting in a 4.7/5 fan experience rating for the 2024 United Football League season• Increased 2023 United States Football League merchandise average revenue per game by 32% YoY through redesigned sales locations, product promotion coordination with game theme, and greater product availability• Strengthened sponsor relationships and retention by reinvigorating Magic City Classic fan and corporate hospitality tailgates with extensive vendor oversight to ensure premium execution

• Provided thought leadership on increasing fan attendance, generated positive gameday experiences for over 130,000 fans, and executed in-game activations at 41 games throughout the league’s first season• Led a team of 8 volunteers in sourcing and selling league merchandise, resulting in total sales exceeding $200,000

• Researched BlackBoard and Lockdown Browser platforms to support the professors in creating meaningful online and in-person course instruction and evaluation tools• Aided undergraduate students with additional course content assistance and assignment feedback

• Served as Event Staff at the KitchenAid Senior PGA Championship, KPMG Women's PGA Championship, and MLB All-Star Game Fan-Fest• Maintained integrity of contestant and caddie COVID-19 "bubble” by accurately checking credentials, upheld gate security measures, and minimized loss by ensuring all merchandise was appropriately paid for

• Ensured COVID-19 protocols are adhered to before, during, and after live events at the outdoor venue• Enhanced guest experience with exceptional service through parking, box office, ushering, concessions, and event clean up positions

• Brainstormed effective floor plans and decoration for individualized special events with up to 300 guests• Trained newly-hired banquet staff in proper etiquette, tableware placement, and tear down procedures • Bartended during exceptionally large events and replenished bar inventory at the conclusion of use• Assisted kitchen staff with preparation of appetizers and desserts for an event with 100 guests

• Collaborated with special events team to plan and execute restaurant logistics for 82 vendors at Taste of Chicago• Maintained vendor licensing files and thoroughly verified the accuracy of 300+ menu items for on-site signage• Achieved a 100% silent auction package purchase rate by obtaining and grouping over 140 individual donations at the 2019 Illinois Restaurant Association Golf Classic

• Facilitated the daily operations of Friendship Park Conservatory by assisting customers in registering for programs, park district amenities, and special events • Performed record keeping and clerical functions via RegSys Operating System• Assisted Event Coordinator in set-up, execution, and tear down of special events with up to 120 guests

• Placed first out of 6 interns in the EXACT Sports E.J. McGuire Memorial Internship Challenge • Fostered relationships with sport drink sponsors and coordinated the acquisition of products to save $3,000• Researched and staffed 4 collegiate soccer ID camps with yoga instructors for recovery and mindfulness training

• Researched and planned a variety of age appropriate events and activities geared toward each child’s interests• Effectively managed each child's individual schedule to ensure daily commitments were upheld