o Monitored vitals on patients, collected biologic samples and sent them to the laboratory, collected and analyzed in-house lab work, administered medications, set IV catheters, prepped patients for surgery, anesthetized and monitored anesthesia for patients before and during surgery, scrubbed in and assisted with soft tissue and orthopedic surgeries, prepared drug protocols, maintained clinic inventory, performed treatments on hospitalized and critical patients, took radiographs, dressed and bandaged wounds, and assisted in consultations by preparing estimates, collecting diagnostic imaging and laboratory results, scheduling surgeries, and communicating with referring veterinarians. o Managed scheduling and client communication, communicated with referring veterinarians and scheduled referral consultations and surgeries, wrote and reviewed all official referring veterinarian communication letters, organized and maintained patient files, triaged calls, managed finances, and organized and filled prescription refills.

o Managed scheduling and client communication in a fast-paced, multi-veterinarian, multi-specialty teaching hospital. Answered the phone, scheduled appointments for multiple specialties, scheduled general practice surgeries and internal medicine procedures, coordinated schedules for multi-veterinarian surgeries, communicated medical details with owners, communicated with referring veterinarians, triaged calls, conducted client file transmission, made reminder and follow-up calls, directed pharmacy refills, updated and maintained client files, and managed the practice’s email address.o Managed finances, created and maintained payment plans, communicated with insurance companies, collected payments, and communicated financial details with customers. o Utilized multiple veterinary software programs, and conducted all check-ins and check-outs for routine appointments, surgeries, procedures, consultations, and evaluations.