Jacqueline Bruce Email & Phone Number

Indianapolis, Indiana, United States

• Developed multiple iterations of high-fidelity prototypes for an ongoing project used by 50+ clinical designers to optimize clinical trials• Spearheaded 9 user interviews and integrated research findings into 3 key personas, user journeys, and user workflows using FigJam • Designed 100+ wireframes in Figma across 3 iterations refined for optimal user satisfaction based on feedback from users and stakeholders • Created low-fidelity and high-fidelity interactive prototypes in Figma using key features such as auto-layout, components, overlays, variants, and smart automate • Presented designs to 20+ users and stakeholders in a tabletop simulation of the user journey • Automated address verification for direct-to-patient shipping using JavaScript, React, Material UI, GitHub; as well as AWS Lambda, Secrets Manager, and CloudWatch

Nashville, Tennessee, United States

Developed and deployed “Revive,” a fully serverless, scalable web extension that reimagines sustainable fashion. Used React, Tailwind CSS, Figma, Python; as well as AWS Lambda, DynamoDB, OpenSearch, and API Gateway. Done in a team of 3. Initiated all UX design, UX development, and Frontend development using React, Figma, and Tailwind CSS

Indianapolis, Indiana, United States

• Led a team of 10 in all user experience related topics for a website in the Medicines Development IDS space at Lilly• Conducted user interviews and synthesized the collected data to create wireframes and high-fidelity prototypes• Developed code based off the prototypes for the next release of the website• Created and distributed user stories in an agile framework that improved user experience• Mentored a High School Intern

Nashville, Tennessee, United States

• Problem-solved with students to answer their programming questions during office hours for a class size of 181 students• Evaluated and provided feedback on 117 coding assignments, 26 midterms, and 13 final projects

Nashville, Tennessee, United States

• Empathized and provided kindness to frustrated customers to diffuse tension• Maintained a welcoming, engaging, and personable demeanor towards more than 40 customers per day• Filled prescriptions, managed returns, advocated for customers in person and on the phone, worked the cash register

Massachusetts, United States

• Independently taught a classroom ranging from 6 to 12 children from ages 7 - 15 core programming skills in Python, Scratch, and Java• Created lesson plans for the children that were educational, engaging, and fun